Support Board
Date/Time: Sun, 16 Mar 2025 17:42:07 +0000
CQG
View Count: 425
| [2022-08-25 18:51:10] |
| User492008 - Posts: 1 |
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Hello impossible to download data on CQG from my sierra chart platform
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| [2022-08-25 18:59:40] |
| Sierra_Chart Engineering - Posts: 18797 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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