Support Board
Date/Time: Sun, 16 Mar 2025 17:45:08 +0000
10min Delayed Data Still HELP PLZ
View Count: 485
| [2022-08-25 08:35:51] |
| User881831 - Posts: 6 |
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Why is my Denali data feed on 10 min. delay? I want to watch Futures /ES and /NQ I paid for CME and everything. - My SC acct is adequately funded. - non-professional certs are signed. - exchanges are activated. - have connected to Live Trading acct for April. - Data/Trade Service Settings are correct. I've researched documentation and done all self-help I can think of. What have I missed here? Need some help. ALSO PLEASE HELP WITH - I had to update the agreement can you confirm that I filled it out right. I put Interactive Broker and my IB Account Number to confirm so can you make sure you see that too. ? Please help thank you! |
| [2022-08-25 10:47:56] |
| Sierra_Chart Engineering - Posts: 18797 |
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You do need to connect to your live trading account now and at least once a month. There is no indication this has been done recently. If you are using Interactive Brokers, follow the instructions here: Interactive Brokers Trading Service If the agreements are not completed properly you will get an email notice about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-25 10:48:45
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