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Date/Time: Sun, 16 Mar 2025 21:33:22 +0000



Real time Nasdaq data problem

View Count: 402

[2022-08-24 14:29:44]
User627756 - Posts: 8
Hello,
I paid for Real time Nasdaq data.
But a my data are still delayed.

Can you help me ?
[2022-08-24 14:40:00]
Sierra_Chart Engineering - Posts: 18799
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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