Support Board
Date/Time: Sun, 16 Mar 2025 22:43:09 +0000
Real time Nasdaq data problem
View Count: 403
| [2022-08-24 14:29:44] |
| User627756 - Posts: 8 |
|
Hello, I paid for Real time Nasdaq data. But a my data are still delayed. Can you help me ? |
| [2022-08-24 14:40:00] |
| Sierra_Chart Engineering - Posts: 18799 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: