Support Board
Date/Time: Sun, 16 Mar 2025 22:36:07 +0000
Data limitations for FX and CFDs
View Count: 428
| [2022-08-24 14:00:40] |
| User238087 - Posts: 7 |
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'Data limitations for FX and CFDs' -------------------------------------------------------------------------------- Hello, we have an issue with data limitations, for example, a 360m chart can go only for a few months back same as all of the time charts how can solve the issue as we need to see back beyond the 1 year switching to historical data will change charts to daily and weekly and a lot of members are specific to certain time frames |
| [2022-08-24 14:05:22] |
| Sierra_Chart Engineering - Posts: 18799 |
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You just need to follow through the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-26 13:43:21] |
| User238087 - Posts: 7 |
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following up with this Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data I have tested this process already before. It seems the maximum days to load is limited to less than a year for intra-day, Which is not enough. I see MT4 platform, for example, going back to 2017 for a 4H chart which is intraday. We can see the weekly and daily charts going back to more than few years but the 360M is very short, It's not even enough to scroll left and right. please help me out , I have a number of users waiting to solve this issue |
| [2022-08-26 13:54:16] |
| Sierra_Chart Engineering - Posts: 18799 |
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No that is not correct. What is the symbol? In most cases there is more than 10 years of Intraday data available. Definitively it is there.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-26 14:07:03] |
| User238087 - Posts: 7 |
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Ok that is good to know but we can't pull it off, maybe you can show me how to do it? a live support session will be great please, that way I can learn and make a video lesson for our members. I am looking at EURUSD and all other intraday charts Thanks in advance Simon |
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