Support Board
Date/Time: Sun, 16 Mar 2025 15:15:18 +0000
Frozen Chart
View Count: 549
| [2022-08-21 21:57:07] |
| Monserrate G - Posts: 27 |
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I have a problem with charts when I open up Sierra charts the charts are frozen. I logged in to my other computer and charts are not frozen. What do I do? The computer I am using to login to sierra charts is not my main computer for trading. I updated to current version and made sure login credentials are accurate, still nothing happens. Thank you |
| [2022-08-22 03:39:24] |
| Sierra_Chart Engineering - Posts: 18797 |
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You need to complete the market data agreements for the particular exchange that you want and activate the exchange. This is done from here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliNASDAQ Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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