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Date/Time: Sun, 16 Mar 2025 13:50:39 +0000



Service pack update

View Count: 394

[2022-08-19 14:42:24]
User843305 - Posts: 4
Hi there,

I am very new to sierra charts and I made a mistake when purchasing my service pack.
I use cqg data and I wanted to have access to the advanced features sierra provides.
I came to understand that service pack 10 which I have bought doesn't align with my cqg data
and the advanced features I want to have access to. Is that correct?
If that is the case can I deposit some more funds to update to service pack 11 during this month
and not waste the 29 days I have left? If nothing can be done it would be like I have
thrown my money in the bin, because I won't be able to conduct my analysis and trading the I would
want to. Please I ask for your understanding and I hope we could figure something out.
Thanks in advance.
[2022-08-19 14:48:32]
Sierra_Chart Engineering - Posts: 18797
We have changed your Service Package to 11. There is nothing wasted.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-08-19 15:05:49]
User843305 - Posts: 4
Thank you very much guys, I really appreciate it !!!

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