Support Board
Date/Time: Sun, 16 Mar 2025 13:50:39 +0000
Service pack update
View Count: 394
| [2022-08-19 14:42:24] |
| User843305 - Posts: 4 |
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Hi there, I am very new to sierra charts and I made a mistake when purchasing my service pack. I use cqg data and I wanted to have access to the advanced features sierra provides. I came to understand that service pack 10 which I have bought doesn't align with my cqg data and the advanced features I want to have access to. Is that correct? If that is the case can I deposit some more funds to update to service pack 11 during this month and not waste the 29 days I have left? If nothing can be done it would be like I have thrown my money in the bin, because I won't be able to conduct my analysis and trading the I would want to. Please I ask for your understanding and I hope we could figure something out. Thanks in advance. |
| [2022-08-19 14:48:32] |
| Sierra_Chart Engineering - Posts: 18797 |
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We have changed your Service Package to 11. There is nothing wasted.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-19 15:05:49] |
| User843305 - Posts: 4 |
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Thank you very much guys, I really appreciate it !!!
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