Support Board
Date/Time: Sun, 16 Mar 2025 15:10:18 +0000
data loading problem
View Count: 360
| [2022-08-18 14:42:04] |
| pdom86 - Posts: 4 |
|
hi I am wondering why every time i turn off my computer data don't load on my charts - for example delta, imbalances etc. I have same chartbook as my friend who does not have this issue and we can find where i have different settings to him. Any advice wehere to look? Thank you |
delta.png| [2022-08-18 16:18:29] |
| John - SC Support - Posts: 38678 |
|
The reason for the missing data is because you are using CQG data. When we bring in the historical data to backfill missing time, it is in non-tick format (we do not remember the exact data format) therefore it is not possible to get accurate Bid and Ask data during those times.
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