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Date/Time: Sun, 16 Mar 2025 15:10:18 +0000



data loading problem

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[2022-08-18 14:42:04]
pdom86 - Posts: 4
hi

I am wondering why every time i turn off my computer data don't load on my charts - for example delta, imbalances etc. I have same chartbook as my friend who does not have this issue and we can find where i have different settings to him.

Any advice wehere to look?

Thank you
imagedelta.png / V - Attached On 2022-08-18 14:41:52 UTC - Size: 97.15 KB - 101 views
[2022-08-18 16:18:29]
John - SC Support - Posts: 38678
The reason for the missing data is because you are using CQG data. When we bring in the historical data to backfill missing time, it is in non-tick format (we do not remember the exact data format) therefore it is not possible to get accurate Bid and Ask data during those times.
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