Support Board
Date/Time: Sun, 16 Mar 2025 15:15:19 +0000
Historical data is not getting displayed properly
View Count: 366
| [2022-08-17 14:14:57] |
| user08187 - Posts: 15 |
|
Hi Daily chart is not displaying properly beyond 2022. Weakly chart is displaying only from 2021-06-07, and nothing before that. Whatever historical value I update in "Date Range In File From", it automatically resets to 2021-06-07. Thanks Log: Software version: 2424 64-bit | 2022-08-17 08:53:58.353 Primary Thread ID: 908 | 2022-08-17 08:53:58.353 Usage end date: 2022-09-15 | 2022-08-17 08:53:58.353 Enabled for: Advanced Features 2. | 2022-08-17 08:53:58.353 Enabled for: Sierra Chart Historical Data Service. | 2022-08-17 08:53:58.353 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-08-17 08:53:58.353 Enabled for: Delayed Denali Exchange Data Feed. | 2022-08-17 08:53:58.353 Enabled for exchange2: CME | 2022-08-17 08:53:58.353 Enabled for exchange2: fairx_exchange.data | 2022-08-17 08:53:58.353 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-08-17 08:53:58.353 Current selected Data/Trading service: SC Data - All Services | 2022-08-17 08:53:58.353 Custom symbol settings values: enabled | 2022-08-17 08:53:58.353 Chart Update Interval: 500 | 2022-08-17 08:53:58.353 Intraday Data Storage Time Unit: 0 | 2022-08-17 08:53:58.353 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-08-17 08:53:58.353 2022-08-17 13:53:58 Local computer time in UTC | 2022-08-17 08:53:58.353 2022-08-17 08:53:58 Local computer time in SC Time Zone | 2022-08-17 08:53:58.353 2022-08-17 13:42:16 Server time in UTC | 2022-08-17 08:53:58.353 Local computer UTC time and Server UTC time difference: 2 seconds. | 2022-08-17 08:53:58.353 Program path: D:\ | 2022-08-17 08:53:58.353 Data Files path: D:\Data\ | 2022-08-17 08:53:58.353 OS Version Number: 10.0 | 2022-08-17 08:53:58.353 Locale Setting: C | 2022-08-17 08:53:58.353 DLLs: UserContributedStudies_64.dll | 2022-08-17 08:53:58.353 Allowed protected custom studies: | 2022-08-17 08:53:58.353 Crash reporter started: true | 2022-08-17 08:53:58.353 SC Data - All Services | Connected to server complete. | 2022-08-17 08:54:02.158 Triggering next historical data download in queue. | 2022-08-17 08:54:02.159 Triggering next historical data download in queue. | 2022-08-17 08:54:02.159 Triggering next historical data download in queue. | 2022-08-17 08:54:02.159 Triggering next historical data download in queue. | 2022-08-17 08:54:02.159 No download requests in the queue to start downloads for. | 2022-08-17 08:54:02.159 No download requests in the queue to start downloads for. | 2022-08-17 08:54:02.159 No download requests in the queue to start downloads for. | 2022-08-17 08:54:02.159 No download requests in the queue to start downloads for. | 2022-08-17 08:54:02.159 MESU22-CME Daily #1 | Reloading chart. | 2022-08-17 08:54:06.890 Mapping MESU22-CME to MESU22. Service code: cme | 2022-08-17 08:54:07.382 Using symbol data fast lookup vector | 2022-08-17 08:54:07.382 SC Data - All Services | Starting real-time market data updates for: MESU22-CME (MESU22). ID: 1 Service code: cme | 2022-08-17 08:54:07.383 SC Data - All Services | Connecting to the server ds6-2.sierracharts.com. Port 10048 | 2022-08-17 08:54:07.383 SC Data - All Services | Requesting security definition data for: MESU22-CME (MESU22). ID: 1 | 2022-08-17 08:54:07.383 DTC Client socket (2) | Creating socket. | 2022-08-17 08:54:07.395 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-08-17 08:54:07.395 DTC Client socket (2) | Connecting to IP: 51.195.180.15. | 2022-08-17 08:54:07.395 SC Data - All Services | Network connection to server complete. | 2022-08-17 08:54:07.413 SC Data - All Services | Starting socket receive thread. | 2022-08-17 08:54:07.413 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-08-17 08:54:07.413 SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-08-17 08:54:07.445 SC Data - All Services | Sending logon request message. | 2022-08-17 08:54:07.445 SC Data - All Services | Received logon response. | 2022-08-17 08:54:07.915 SC Data - All Services | Server Name: SC Realtime Server. | 2022-08-17 08:54:07.915 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-08-17 08:54:07.915 SC Data - All Services | Successfully connected. | 2022-08-17 08:54:07.915 SC Data - All Services | Trading is not supported. | 2022-08-17 08:54:07.915 SC Data - All Services | Restarting real-time data updates for symbol: MESU22-CME -> MESU22 | 2022-08-17 08:54:07.915 SC Data - All Services | Received security definition for symbol MESU22-CME | 2022-08-17 08:54:08.042 |
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| [2022-08-17 15:12:42] |
| John - SC Support - Posts: 38678 |
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You need to use a Continuous Futures Contract to be able to go further back in time. Refer to the following: Continuous Futures Contract Charts For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-17 17:42:16] |
| user08187 - Posts: 15 |
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Hi I mistakenly continued this conversation in another thread And thanks for answering my question in that thread too :) Thanks for your help. Thanks |
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