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Date/Time: Sun, 16 Mar 2025 15:15:19 +0000



Historical data is not getting displayed properly

View Count: 366

[2022-08-17 14:14:57]
user08187 - Posts: 15
Hi

Daily chart is not displaying properly beyond 2022.
Weakly chart is displaying only from 2021-06-07, and nothing before that. Whatever historical value I update in "Date Range In File From", it automatically resets to 2021-06-07.

Thanks

Log:

Software version: 2424 64-bit | 2022-08-17 08:53:58.353
Primary Thread ID: 908 | 2022-08-17 08:53:58.353
Usage end date: 2022-09-15 | 2022-08-17 08:53:58.353
Enabled for: Advanced Features 2. | 2022-08-17 08:53:58.353
Enabled for: Sierra Chart Historical Data Service. | 2022-08-17 08:53:58.353
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-08-17 08:53:58.353
Enabled for: Delayed Denali Exchange Data Feed. | 2022-08-17 08:53:58.353
Enabled for exchange2: CME | 2022-08-17 08:53:58.353
Enabled for exchange2: fairx_exchange.data | 2022-08-17 08:53:58.353
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-08-17 08:53:58.353
Current selected Data/Trading service: SC Data - All Services | 2022-08-17 08:53:58.353
Custom symbol settings values: enabled | 2022-08-17 08:53:58.353
Chart Update Interval: 500 | 2022-08-17 08:53:58.353
Intraday Data Storage Time Unit: 0 | 2022-08-17 08:53:58.353
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-08-17 08:53:58.353
2022-08-17 13:53:58 Local computer time in UTC | 2022-08-17 08:53:58.353
2022-08-17 08:53:58 Local computer time in SC Time Zone | 2022-08-17 08:53:58.353
2022-08-17 13:42:16 Server time in UTC | 2022-08-17 08:53:58.353
Local computer UTC time and Server UTC time difference: 2 seconds. | 2022-08-17 08:53:58.353
Program path: D:\ | 2022-08-17 08:53:58.353
Data Files path: D:\Data\ | 2022-08-17 08:53:58.353
OS Version Number: 10.0 | 2022-08-17 08:53:58.353
Locale Setting: C | 2022-08-17 08:53:58.353
DLLs: UserContributedStudies_64.dll | 2022-08-17 08:53:58.353
Allowed protected custom studies: | 2022-08-17 08:53:58.353
Crash reporter started: true | 2022-08-17 08:53:58.353


SC Data - All Services | Connected to server complete. | 2022-08-17 08:54:02.158
Triggering next historical data download in queue. | 2022-08-17 08:54:02.159
Triggering next historical data download in queue. | 2022-08-17 08:54:02.159
Triggering next historical data download in queue. | 2022-08-17 08:54:02.159
Triggering next historical data download in queue. | 2022-08-17 08:54:02.159
No download requests in the queue to start downloads for. | 2022-08-17 08:54:02.159
No download requests in the queue to start downloads for. | 2022-08-17 08:54:02.159
No download requests in the queue to start downloads for. | 2022-08-17 08:54:02.159
No download requests in the queue to start downloads for. | 2022-08-17 08:54:02.159
MESU22-CME Daily #1 | Reloading chart. | 2022-08-17 08:54:06.890
Mapping MESU22-CME to MESU22. Service code: cme | 2022-08-17 08:54:07.382
Using symbol data fast lookup vector | 2022-08-17 08:54:07.382
SC Data - All Services | Starting real-time market data updates for: MESU22-CME (MESU22). ID: 1 Service code: cme | 2022-08-17 08:54:07.383
SC Data - All Services | Connecting to the server ds6-2.sierracharts.com. Port 10048 | 2022-08-17 08:54:07.383
SC Data - All Services | Requesting security definition data for: MESU22-CME (MESU22). ID: 1 | 2022-08-17 08:54:07.383
DTC Client socket (2) | Creating socket. | 2022-08-17 08:54:07.395
DTC Client socket (2) | New receive buffer size: 5242880 | 2022-08-17 08:54:07.395
DTC Client socket (2) | Connecting to IP: 51.195.180.15. | 2022-08-17 08:54:07.395
SC Data - All Services | Network connection to server complete. | 2022-08-17 08:54:07.413
SC Data - All Services | Starting socket receive thread. | 2022-08-17 08:54:07.413
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-08-17 08:54:07.413
SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-08-17 08:54:07.445
SC Data - All Services | Sending logon request message. | 2022-08-17 08:54:07.445
SC Data - All Services | Received logon response. | 2022-08-17 08:54:07.915
SC Data - All Services | Server Name: SC Realtime Server. | 2022-08-17 08:54:07.915
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-08-17 08:54:07.915
SC Data - All Services | Successfully connected. | 2022-08-17 08:54:07.915
SC Data - All Services | Trading is not supported. | 2022-08-17 08:54:07.915
SC Data - All Services | Restarting real-time data updates for symbol: MESU22-CME -> MESU22 | 2022-08-17 08:54:07.915
SC Data - All Services | Received security definition for symbol MESU22-CME | 2022-08-17 08:54:08.042
Attachment Deleted.
imageScreenshot 2022-08-17 155729.jpg / V - Attached On 2022-08-17 14:01:37 UTC - Size: 137.02 KB - 107 views
imageScreenshot 2022-08-17 160533.jpg / V - Attached On 2022-08-17 14:05:50 UTC - Size: 117.28 KB - 108 views
[2022-08-17 15:12:42]
John - SC Support - Posts: 38678
You need to use a Continuous Futures Contract to be able to go further back in time. Refer to the following:
Continuous Futures Contract Charts
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-08-17 17:42:16]
user08187 - Posts: 15
Hi

I mistakenly continued this conversation in another thread
And thanks for answering my question in that thread too :)

Thanks for your help.

Thanks

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