Support Board
Date/Time: Sun, 16 Mar 2025 16:21:51 +0000
Trade Window PNL & Chart PNL issue
View Count: 1003
| [2022-08-16 15:19:03] |
| User657837 - Posts: 6 |
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Hello I am with AMP using Denali Data. My trade service is set to CQG WebAPI [trading] so that live trades can go through. Althought I'm not sure if that is correct even though I told AMP I am using Denali, it seems to work in allowing live trades to be placed. When I select SCData [all services], I can't place any live trades. Just want to make that clear and not sure if that relates to the issue below. I have been trading the micros NQ contracts my PNL in the Trade Window to Chart as well as the DPL* don't match what shows in the Trade Activity log. It's showing a PNL greater in Currency, Points, & Tick that what the activity log shows for the specific instrument. Also when I select All symbols it is showing some unknown orders which I didn't place. I can provide screenshots/trade logs privately as need be. I've also checked that the Symbol Settings are correct to make sure per the support board that it's updated from the Server for the specific instrument I trade. |
| [2022-08-19 13:54:37] |
| Sierra_Chart Engineering - Posts: 18797 |
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Yes Sierra Chart does need to be connected to the CQG Web API in your case. First thing to check on the Chart Settings is the Currency Value per Tick setting: Chart Settings: Currency Value Per Tick (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) Also refer to: Profit/Loss Calculations and Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-19 14:14:08
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