Support Board
Date/Time: Sun, 16 Mar 2025 08:31:18 +0000
Study Collection buttons not working correctly after upgrading to version 2422
View Count: 412
| [2022-08-15 08:11:05] |
| User879969 - Posts: 12 |
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Hi, I have just upgraded from version 2394 to version 2422 and now my two custom study collections that I have on Control Bar 1 are not working as before. Attached image 2202-08-15_DVP_Version_2394.png shows the two study collections as of version 2394 as how they used to work before the upgrade. One button is for a full Draw Volume Profile and the other only shows the VPOC of the Draw Volume Profile study. When I upgraded to version 2422 I now get some weird arrow thing that I've never seen before. This happens for both draw volume profile buttons. - image 2022-08-15_DVP_Version_2422_Full shows what happens when I selection the DVP_Full button and - image 2022-08-15_DVP_Version_2422_Single shows what happens when I selection the DVP_Single button. The two study collection files are still in the data folder. Should I have done something prior to the update to prevent this from happening? How do I fix this? Thanks for your assistance. |
 2022-08-15_DVP_Version_2394.png / V - Attached On 2022-08-15 08:09:13 UTC - Size: 73.21 KB - 110 views 2022-08-15_DVP_Version_2422_Full.png / V - Attached On 2022-08-15 08:09:31 UTC - Size: 73.92 KB - 108 views 2022-08-15_DVP_Version_2422_Single.png / V - Attached On 2022-08-15 08:09:42 UTC - Size: 72.41 KB - 104 views |
| [2022-08-15 09:04:14] |
| Sierra_Chart Engineering - Posts: 18797 |
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We know why there is a problem. We are resolving this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-15 09:24:04] |
| User879969 - Posts: 12 |
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Thank you
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| [2022-08-15 10:09:21] |
| Sierra_Chart Engineering - Posts: 18797 |
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We will have a new release out in about 20 minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-15 11:12:54] |
| Sierra_Chart Engineering - Posts: 18797 |
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The new version of Sierra Chart which solves this problem has been released. Update instructions: Software Download: Fast Update Let us know if you still have an issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-15 11:13:12
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| [2022-08-15 12:22:25] |
| User879969 - Posts: 12 |
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That's working great now .. thank you
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