Support Board
Date/Time: Sat, 30 Nov 2024 00:32:24 +0000
Quotes displayed incorrectly in trading DOM
View Count: 493
| [2022-08-10 17:09:33] |
| Radu Sirbu - Posts: 40 |
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Hi guys, I have this issue with the trading DOM for micro JPYUSD (symbol MJYU22). The quote for the current price is 0.00000 and for each tick above it adds 0.000001. For each tick below the current price it subtracts the same value (see the screenshot attached) I don't know why it's shown like this, because for mini Yen contracts (6JU22) or other instruments it is displayed correctly. Any advice on how to fix this? Thanks, |
 quotes.png / V - Attached On 2022-08-10 16:56:36 UTC - Size: 91.17 KB - 88 views Attachment Deleted. |
| [2022-12-29 17:20:01] |
| Radu Sirbu - Posts: 40 |
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Hello guys, Please help on this issue. I really don't know how to fix this on micro-yen DOM. I attached another screen-shot. Please tell me if I need to make any changes on these fields. Thanks |
| qutoes displayed incorreclty.png / V - Attached On 2022-12-29 17:19:29 UTC - Size: 71.81 KB - 73 views |
| [2022-12-29 18:16:59] |
| John - SC Support - Posts: 36350 |
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The symbol MJY was delisted back in March of 2022. Refer to the information here: https://www.cmegroup.com/notices/electronic-trading/2022/02/20220221.html#dmcyusd As they state, you should use the M6J symbol instead. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-30 08:24:00] |
| Radu Sirbu - Posts: 40 |
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I wanted to use M6J but I don't have it on my list, I only have MJY. Can you help me with this? I use Denali Feed. Or is this a broker thing? |
| [2022-12-30 15:06:21] |
| Radu Sirbu - Posts: 40 |
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I want to add that I talked with the broker (Edge Clear) and they said it seems to be an issue within Sierra, b/c from their side they simply pass through whatever symbols are available through the Teton service. They ask if any update needs to be done to Sierra to include the new symbol? I attached a screenshot with the micro-symbols available in my list. |
| m6j missing.png / V - Attached On 2022-12-30 15:05:31 UTC - Size: 10.41 KB - 79 views |
| [2022-12-30 17:17:12] |
| John - SC Support - Posts: 36350 |
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We have to add the symbol information for M6J for the Teton Order Routing Service. It usually takes a day or two for this to get done.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-30 17:23:55] |
| Radu Sirbu - Posts: 40 |
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thanks
|
| [2023-01-03 22:43:38] |
| Sierra_Chart Engineering - Posts: 17266 |
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This symbol will not be added to Teton order routing because it is priced in Japanese yen. We do have not examined how a symbol like this can be traded on Teton. Right now it will not work properly. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-04 02:33:51] |
| Sierra_Chart Engineering - Posts: 17266 |
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We can add the symbol but it will not be tradable and also whether the symbol is tradable or not is based upon the clearing firm. They may not have allowed it anyway. There is very little liquidity in that symbol. Most likely they would not even allow trading. Especially being it is not denominated in US dollars. But instead Japanese Yen. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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