Support Board
Date/Time: Tue, 26 Nov 2024 11:32:14 +0000
Chart Doesn't Playback, Only Refreshes Once
View Count: 1453
| [2014-05-10 19:54:14] |
| cmet - Posts: 551 |
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I'm trying to playback an intraday chart and after following the instructions provided on this site, I can't get it to playback. Chart: ES 50 Tick chart with the PNF study 1 Day loaded Standard Replay Speed 30x When I press the Play button the following happens: Dialogue Box that says "Clear replay data (Trade Activity data, Orders,Position) for ESM4-CME? I select Yes (or No, doesn't matter) and the chart goes black as it's loading. Then the chart simply refreshes back to it's original, completed state. No playback on a bar by bar basis occurs. Why would this be happening? I can load 3 days, 10 days, change the speed, doesn't matter. |
| [2014-05-10 20:14:00] |
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Make sure you scroll the chart back to where you want to begin the replay. If there still is a problem, re-download the data in the chart with Edit >>Delete All Data and Download. There might be an out of order timestamp causing the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-10 20:18:07] |
| cmet - Posts: 551 |
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Okay, just tried that, same problem exists. Here's a video of what I'm experiencing: http://tinypic.com/player.php?v=jq2dtf%3E&s=8#.U26JNSg4ez8 (this is using Rithmic data btw) |
| [2014-05-10 20:27:12] |
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You missed a step. What step did you miss?: http://www.sierrachart.com/index.php?l=doc/doc_ReplayChart.html#BasicInstructions We also mentioned this step in our prior response. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-10 20:33:57] |
| cmet - Posts: 551 |
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The scrollbar is only there due to window resize. In reality, there is no scrollbar. Therefore, no scrolling. Here's another video without the resize: http://tinypic.com/player.php?v=2j4q2o9%3E&s=8#.U26NFSg4ez8 |
| [2014-05-10 21:11:01] |
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If you cannot scroll the chart back, then do the following: Increase the number of Days to Load in Chart >> Chart Settings. Increase the chart bar spacing by pressing the Up arrow key on your keyboard. Press the Home key to go to the beginning of the chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-10 21:30:22] |
| cmet - Posts: 551 |
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Got it. Works now. Thank you.
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