Support Board
Date/Time: Sun, 16 Mar 2025 02:52:00 +0000
CME Micro Yield Futures Historical Chart Invalid Symbol
View Count: 475
| [2022-08-07 16:09:07] |
| Troy - Posts: 6 |
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Hello, I am getting an error message when I try to show a daily chart of the CME micro yield futures, e.g. 10Y-202209-ECBOT-USD-1000 (see screenshot). I am using Denali data with the Interactive Brokers trading service. I have updated Sierra Chart and followed the instructions for updating Global Symbol Settings. The historical chart just shows 1 bar of data (shown in screenshot) along with the error. I get the same error if I try different contract months, or the 2YY or 5YY. A 30-minute Intraday chart works OK, and shows multiple days of data (see other screenshot). Other futures like ZB and ZN are working fine for both historical and intraday charts, so this problem seems unique to the micro yield products. Any ideas on what is going wrong? Thanks! Historical error: https://www.sierrachart.com/image.php?Image=1659886893653.png Intraday working OK: https://www.sierrachart.com/image.php?Image=1659886932331.png |
| [2022-08-08 12:33:26] |
| Sierra_Chart Engineering - Posts: 18796 |
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Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After that: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-08 12:33:33
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| [2022-08-08 12:38:08] |
| Sierra_Chart Engineering - Posts: 18796 |
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This actually does not resolve the problem. This needs more work for Interactive Brokers. We will do that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-08 12:48:41] |
| Sierra_Chart Engineering - Posts: 18796 |
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The problem is resolved. Follow the instructions again in post #2.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-08 13:13:10] |
| Troy - Posts: 6 |
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Works now, thank you for the prompt resolution!
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