Support Board
Date/Time: Tue, 26 Nov 2024 11:53:03 +0000
NYSE TICK suddenly stopped to feed 5 min ago.
View Count: 1040
| [2014-05-09 19:02:07] |
| maxima120 - Posts: 144 |
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NYSE TICK suddenly stopped to feed 5 min ago. Everything else works fine EDIT : Came back 10 min after the drop. Date Time Of Last Edit: 2014-05-09 19:11:40
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| [2014-05-09 19:04:18] |
| ktfroy - Posts: 85 |
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yes -HELP please
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| [2014-05-09 19:12:41] |
| maxima120 - Posts: 144 |
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try to restart SC. and then right click on the chart and "Delete and Download data"
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| [2014-05-09 19:14:49] |
| ktfroy - Posts: 85 |
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Its running now. I did the reconnect a dozen times before it finally restarted. will correct data fill in or is that down time lost? For now it is a hole in the chart. |
| [2014-05-09 20:12:24] |
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We did see these posts earlier but at the time noticed the data feed came back. We will look into why this happened. Most likely because the NYSE and NASDAQ feed from our source was interrupted. The missing data is permanently lost. It cannot be patched. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-05-09 20:13:22
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| [2014-05-09 21:23:26] |
| maxima120 - Posts: 144 |
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no problem thanks for looking into
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