Support Board
Date/Time: Sun, 16 Mar 2025 02:57:37 +0000
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[2022-08-05 15:56:49] |
User560431 - Posts: 2 |
SC:I have purchased two sets of CME data and use two systems to log in to SC, one system logs in normally with no delay, the other system is delayed by 10 minutes, please help me to solve this problem.
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[2022-08-05 17:29:56] |
John - SC Support - Posts: 38678 |
Actually, you should not be getting real-time data to either system. You need to connect to your trading account in order to verify your non-professional status. Refer to the information here: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees You can view the verification date for your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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