Support Board
Date/Time: Sun, 16 Mar 2025 02:51:58 +0000
rollout pita
View Count: 383
| [2022-08-05 07:40:25] |
| User455902 - Posts: 16 |
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No depth of market in my trade dom(s). USTYA hasn't had cumulative trade volume(right side) for two months. Activate/reactivate...didn't I just pay for that?..Do I owe more for what i've already paid? I had CQG feed..no issues. Ever. Now, it's jump through hoops. Am I paying more to activate all these services that I already had, and/or paid for, and as far as denali goes, I did not ask for? If yes, get me back to CQG. No more denali. You say you're better than CQG...you'd better prove it. Never EVER had issues with them. Date Time Of Last Edit: 2022-08-05 07:57:14
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| [2022-08-05 10:03:26] |
| Sierra_Chart Engineering - Posts: 18796 |
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The exchange fees you have active do not include market depth data. To activate them and for complete details, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Adding Support for CME Market Depth Data Contact your broker and ask them to cancel all market data through CQG Fees. You do not need it. This is where you activate exchanges: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Yes this is true: You say you're better than CQG...you'd better prove it.
You definitely will have encountered issues with CQG. And you really need to move to Teton order routing for the most comprehensive support for Sierra Chart services:Sierra Chart Teton Futures Order Routing It is not enough just use the Denali Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-05 10:04:06
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