Support Board
Date/Time: Sun, 16 Mar 2025 02:55:05 +0000
switching to new computer problems
View Count: 439
| [2022-08-04 15:27:57] |
| User266838 - Posts: 13 |
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installed sierra 2419 on new computer; cant get live-- only delayed; finally got live account installed --now i've lost sim mode;thx for help!!
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| [2022-08-04 16:09:38] |
| John - SC Support - Posts: 38678 |
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Our servers are showing that you are not connected to your data/trading service. What service do you use?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-05 14:44:05] |
| User266838 - Posts: 13 |
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john i have teton cme for new computer (cqg on old) and it shows not connected because i dont have a acct signed to this acct.This is wierd because my trading acct # is showing on the dom and i have lost my SIM that i want. I'm screwed!!
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| [2022-08-05 14:59:38] |
| John - SC Support - Posts: 38678 |
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If you are using the Teton Order Routing Service on your new computer then go through the Setup Instructions at the following link and start at Step #5. Note that you will have to use the Denali Exchange Data Feed for your data when using the Teton Order Routing Service. Sierra Chart Teton Futures Order Routing: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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