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Date/Time: Sat, 15 Mar 2025 22:50:51 +0000



Rithmic issue

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[2022-08-04 12:01:55]
Meta Trading VR - Posts: 31
I have 2 different Sierra downloads running. One has Rithmic data and the other CME. I have no issues with the CME, but Rithmic every morning I tuen on my computer it's missing candlesticks and it throws the ema's off. What's causing this and how do I fix it? Screenshots are attached. Thank you.
imageRithmic.jpg / V - Attached On 2022-08-04 12:01:32 UTC - Size: 602.86 KB - 109 views
imageCME.jpg / V - Attached On 2022-08-04 12:01:39 UTC - Size: 568.79 KB - 109 views
[2022-08-04 12:25:33]
Sierra_Chart Engineering - Posts: 18793
The first step is to download the missing data:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart

When you follow through these steps, do you then get the missing historical data?

If there is any subsequent data download errors, refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-08-04 12:25:47

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