Support Board
Date/Time: Sat, 15 Mar 2025 22:50:51 +0000
Rithmic issue
View Count: 469
| [2022-08-04 12:01:55] |
| Meta Trading VR - Posts: 31 |
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I have 2 different Sierra downloads running. One has Rithmic data and the other CME. I have no issues with the CME, but Rithmic every morning I tuen on my computer it's missing candlesticks and it throws the ema's off. What's causing this and how do I fix it? Screenshots are attached. Thank you.
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 Rithmic.jpg / V - Attached On 2022-08-04 12:01:32 UTC - Size: 602.86 KB - 109 views |
| [2022-08-04 12:25:33] |
| Sierra_Chart Engineering - Posts: 18793 |
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The first step is to download the missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart When you follow through these steps, do you then get the missing historical data? If there is any subsequent data download errors, refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-04 12:25:47
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