Support Board
Date/Time: Sun, 16 Mar 2025 00:05:14 +0000
Payment information
View Count: 483
| [2022-08-04 09:47:50] |
| User949744 - Posts: 2 |
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Hi, Just to be sure, so you told me it wasn't possible to delete an account. But basically I'll not use Sierra Chart anymore. So I don't want to be charge for something I don't use anymore. Is it right that I'll not be charge if under ServicePackage Enabled for Renewal I have: "none" and if under my Services surplus I have 0 USD (I mean I'll not have a debt). Thank you very much for your time |
| [2022-08-04 10:09:44] |
| Sierra_Chart Engineering - Posts: 18794 |
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Yes this is correct and it is not even possible for there to be any billing because Sierra Chart does not do automatic billing unless you are using Stripe and you can disable that yourself.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-04 10:10:22
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