Support Board
Date/Time: Sat, 15 Mar 2025 22:50:50 +0000
Unable to connect to data feed
View Count: 504
| [2022-08-04 08:33:53] |
| User593438 - Posts: 2 |
|
I am getting a message saying my login is disabled. everything was fine I am on denali service pack 11 Created the DTC Protocol server. | 2022-08-03 10:52:49.730 DTC Protocol Server listening on port 11099. | 2022-08-03 10:52:49.732 Reading Internal Order ID file. | 2022-08-03 10:52:49.733 Reading Trade Orders file. | 2022-08-03 10:52:49.872 Reading Trade Positions file. | 2022-08-03 10:52:49.873 Reading Trade Account Data files. | 2022-08-03 10:52:49.873 UDPListener (1612). Port 22904 | Listening on UDP port 22904. | 2022-08-03 10:52:49.902 Software version: 2419 64-bit | 2022-08-03 10:52:49.902 Primary Thread ID: 10424 | 2022-08-03 10:52:49.902 Usage end date: 2022-08-12 | 2022-08-03 10:52:49.902 Enabled for: Advanced Features 2. | 2022-08-03 10:52:49.902 Enabled for: Sierra Chart Historical Data Service. | 2022-08-03 10:52:49.902 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-08-03 10:52:49.902 Enabled for: Delayed Denali Exchange Data Feed. | 2022-08-03 10:52:49.902 Enabled for exchange2: fairx_exchange.data | 2022-08-03 10:52:49.902 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-08-03 10:52:49.902 Current selected Data/Trading service: CQG WebAPI | 2022-08-03 10:52:49.902 Custom symbol settings values: disabled | 2022-08-03 10:52:49.902 Chart Update Interval: 500 | 2022-08-03 10:52:49.902 Intraday Data Storage Time Unit: 0 | 2022-08-03 10:52:49.902 Time Zone: +00:00:00 (UTC+00) | 2022-08-03 10:52:49.902 2022-08-03 10:52:49 Local computer time in UTC | 2022-08-03 10:52:49.902 2022-08-03 10:52:49 Local computer time in SC Time Zone | 2022-08-03 10:52:49.902 2022-08-03 10:52:48 Server time in UTC | 2022-08-03 10:52:49.902 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-08-03 10:52:49.902 Program path: C:\SierraChart\ | 2022-08-03 10:52:49.902 Data Files path: C:\SierraChart\Data\ | 2022-08-03 10:52:49.902 OS Version Number: 10.0 | 2022-08-03 10:52:49.902 Locale Setting: C | 2022-08-03 10:52:49.902 DLLs: EFTStudy_v1.0_64 (1).dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2022-08-03 10:52:49.903 Allowed protected custom studies: | 2022-08-03 10:52:49.903 Crash reporter started: true | 2022-08-03 10:52:49.903 Created the DTC Protocol historical data server. | 2022-08-03 10:52:49.941 HD Server Manager | Listening on port 11098. | 2022-08-03 10:52:49.943 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2022-08-03 10:52:49.943 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-08-03 10:52:50.009 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-08-03 10:52:50.049 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-08-03 10:52:50.049 Received 5 login tokens. | 2022-08-03 10:52:50.083 Symbol settings MD5 received. Request ID: 1. | 2022-08-03 10:52:51.412 Requested symbol settings for service code cqg. Request ID: 2. | 2022-08-03 10:52:51.412 Symbol settings received. Request ID: 2. | 2022-08-03 10:52:53.170 CQG WebAPI | Connecting to server api.cqg.com | 2022-08-03 10:52:56.208 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-08-03 10:52:56.208 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2022-08-03 10:52:56.209 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2022-08-03 10:52:56.210 CQG WebSocket socket (1) | Connecting to IP: 208.48.16.35. | 2022-08-03 10:52:56.210 CQG WebSocket | Opening WebSocket. | 2022-08-03 10:52:56.332 CQG WebSocket | Sending WebSocket handshake. | 2022-08-03 10:52:56.332 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-08-03 10:52:56.671 CQG WebSocket | Server header | Connection: upgrade | 2022-08-03 10:52:56.671 CQG WebSocket | Server header | Sec-WebSocket-Accept: tNiLJfITSUw1Asdu/roZ/XeekQE= | 2022-08-03 10:52:56.671 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-08-03 10:52:56.671 CQG WebSocket | Server header | Upgrade: websocket | 2022-08-03 10:52:56.671 CQG WebSocket | Server header | | 2022-08-03 10:52:56.671 CQG WebSocket | Web socket state is now open. | 2022-08-03 10:52:56.671 CQG WebAPI | WebSocket connected. | 2022-08-03 10:52:56.671 CQG WebAPI | Sending market data logon message. | 2022-08-03 10:52:56.672 CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2022-08-03 10:52:56.797 CQG WebSocket socket (1) | CloseSocket call. | 2022-08-03 10:52:56.862 CQG WebAPI | Disconnected. | 2022-08-03 10:52:56.862 CQG WebAPI | Not reconnecting due to connection error condition. | 2022-08-03 10:52:56.862 CQG WebSocket | WebSocket closed. | 2022-08-03 10:52:56.862 CQG WebAPI | WebSocket closed. | 2022-08-03 10:52:56.862 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-08-03 10:52:56.863 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2022-08-03 10:52:56.972 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2022-08-03 10:52:56.973 CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-08-03 10:55:13.221 CQG WebSocket socket (1) | Closed. | 2022-08-03 10:55:13.221 CQG WebSocket socket (1) | Deleting network socket now after delay. | 2022-08-03 10:56:13.236 Sierra Chart account data changed. Requesting updated account information. | 2022-08-03 11:11:49.354 Successfully processed Sierra Chart account data. | 2022-08-03 11:11:50.138 CQG WebAPI | Connecting to server api.cqg.com | 2022-08-03 11:13:41.933 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-08-03 11:13:41.933 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2022-08-03 11:13:42.228 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2022-08-03 11:13:42.228 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.165. | 2022-08-03 11:13:42.228 CQG WebSocket | Opening WebSocket. | 2022-08-03 11:13:42.242 CQG WebSocket | Sending WebSocket handshake. | 2022-08-03 11:13:42.242 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-08-03 11:13:42.292 CQG WebSocket | Server header | Connection: upgrade | 2022-08-03 11:13:42.292 CQG WebSocket | Server header | Sec-WebSocket-Accept: bvbkflA4/JynK3nBWDE2PevTOuw= | 2022-08-03 11:13:42.292 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-08-03 11:13:42.292 CQG WebSocket | Server header | Upgrade: websocket | 2022-08-03 11:13:42.292 CQG WebSocket | Server header | | 2022-08-03 11:13:42.292 CQG WebSocket | Web socket state is now open. | 2022-08-03 11:13:42.293 CQG WebAPI | WebSocket connected. | 2022-08-03 11:13:42.293 CQG WebAPI | Sending market data logon message. | 2022-08-03 11:13:42.293 CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2022-08-03 11:13:42.495 CQG WebSocket socket (1) | CloseSocket call. | 2022-08-03 11:13:42.598 CQG WebAPI | Disconnected. | 2022-08-03 11:13:42.598 CQG WebAPI | Not reconnecting due to connection error condition. | 2022-08-03 11:13:42.598 CQG WebSocket | WebSocket closed. | 2022-08-03 11:13:42.598 CQG WebAPI | WebSocket closed. | 2022-08-03 11:13:42.598 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-08-03 11:13:42.599 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2022-08-03 11:13:42.617 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2022-08-03 11:13:42.617 CQG WebAPI | Connecting to server api.cqg.com | 2022-08-03 11:13:50.397 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-08-03 11:13:50.397 CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2022-08-03 11:13:50.398 CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2022-08-03 11:13:50.399 CQG WebSocket socket (2) | Connecting to IP: 195.166.124.165. | 2022-08-03 11:13:50.399 CQG WebSocket | Opening WebSocket. | 2022-08-03 11:13:50.414 CQG WebSocket | Sending WebSocket handshake. | 2022-08-03 11:13:50.414 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-08-03 11:13:50.462 CQG WebSocket | Server header | Connection: upgrade | 2022-08-03 11:13:50.462 CQG WebSocket | Server header | Sec-WebSocket-Accept: xXjb/RcJzpvVN5Y+EQz8tP+c/no= | 2022-08-03 11:13:50.462 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-08-03 11:13:50.462 CQG WebSocket | Server header | Upgrade: websocket | 2022-08-03 11:13:50.462 CQG WebSocket | Server header | | 2022-08-03 11:13:50.462 CQG WebSocket | Web socket state is now open. | 2022-08-03 11:13:50.462 CQG WebAPI | WebSocket connected. | 2022-08-03 11:13:50.462 CQG WebAPI | Sending market data logon message. | 2022-08-03 11:13:50.462 CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2022-08-03 11:13:50.664 CQG WebSocket socket (2) | CloseSocket call. | 2022-08-03 11:13:50.768 CQG WebAPI | Disconnected. | 2022-08-03 11:13:50.768 CQG WebAPI | Not reconnecting due to connection error condition. | 2022-08-03 11:13:50.768 CQG WebSocket | WebSocket closed. | 2022-08-03 11:13:50.768 CQG WebAPI | WebSocket closed. | 2022-08-03 11:13:50.768 CQG WebSocket socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-08-03 11:13:50.768 CQG WebSocket socket (2) | Write has completed. Shutdown being performed. | 2022-08-03 11:13:50.785 CQG WebSocket socket (2) | Shutdown started. Waiting for graceful close. | 2022-08-03 11:13:50.786 CQG WebAPI | Connecting to server api.cqg.com | 2022-08-03 11:15:05.830 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-08-03 11:15:05.830 CQG WebSocket socket (3) | Creating socket. Using TLS 1.2. | 2022-08-03 11:15:05.831 CQG WebSocket socket (3) | New receive buffer size: 5242880 | 2022-08-03 11:15:05.833 CQG WebSocket socket (3) | Connecting to IP: 195.166.124.165. | 2022-08-03 11:15:05.833 CQG WebSocket | Opening WebSocket. | 2022-08-03 11:15:05.845 CQG WebSocket | Sending WebSocket handshake. | 2022-08-03 11:15:05.845 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-08-03 11:15:05.886 CQG WebSocket | Server header | Connection: upgrade | 2022-08-03 11:15:05.886 CQG WebSocket | Server header | Sec-WebSocket-Accept: K3adOUtG7W0TqTnN33YKopCweyM= | 2022-08-03 11:15:05.886 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-08-03 11:15:05.886 CQG WebSocket | Server header | Upgrade: websocket | 2022-08-03 11:15:05.886 CQG WebSocket | Server header | | 2022-08-03 11:15:05.886 CQG WebSocket | Web socket state is now open. | 2022-08-03 11:15:05.886 CQG WebAPI | WebSocket connected. | 2022-08-03 11:15:05.886 CQG WebAPI | Sending market data logon message. | 2022-08-03 11:15:05.886 CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2022-08-03 11:15:06.088 CQG WebSocket socket (3) | CloseSocket call. | 2022-08-03 11:15:06.184 CQG WebAPI | Disconnected. | 2022-08-03 11:15:06.184 CQG WebAPI | Not reconnecting due to connection error condition. | 2022-08-03 11:15:06.184 CQG WebSocket | WebSocket closed. | 2022-08-03 11:15:06.184 CQG WebAPI | WebSocket closed. | 2022-08-03 11:15:06.184 CQG WebSocket socket (3) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-08-03 11:15:06.184 CQG WebSocket socket (3) | Write has completed. Shutdown being performed. | 2022-08-03 11:15:06.201 CQG WebSocket socket (3) | Shutdown started. Waiting for graceful close. | 2022-08-03 11:15:06.201 Notice: Detected that the system has resumed from a low-power state. | 2022-08-03 16:24:22.679 Sierra Chart account data changed. Requesting updated account information. | 2022-08-03 16:24:28.022 Successfully processed Sierra Chart account data. | 2022-08-03 16:24:29.396 CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-08-03 16:24:30.305 CQG WebSocket socket (1) | Closed. | 2022-08-03 16:24:30.305 CQG WebSocket socket (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-08-03 16:24:30.305 CQG WebSocket socket (2) | Closed. | 2022-08-03 16:24:30.305 CQG WebSocket socket (3) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-08-03 16:24:30.305 CQG WebSocket socket (3) | Closed. | 2022-08-03 16:24:30.305 CQG WebAPI | Connecting to server api.cqg.com | 2022-08-03 16:24:52.937 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-08-03 16:24:52.937 CQG WebSocket socket (4) | Creating socket. Using TLS 1.2. | 2022-08-03 16:24:53.365 CQG WebSocket socket (4) | New receive buffer size: 5242880 | 2022-08-03 16:24:53.365 CQG WebSocket socket (4) | Connecting to IP: 195.166.124.165. | 2022-08-03 16:24:53.365 CQG WebSocket | Opening WebSocket. | 2022-08-03 16:24:53.374 CQG WebSocket | Sending WebSocket handshake. | 2022-08-03 16:24:53.374 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-08-03 16:24:53.402 CQG WebSocket | Server header | Connection: upgrade | 2022-08-03 16:24:53.402 CQG WebSocket | Server header | Sec-WebSocket-Accept: TMQpZHYSrbM4kM9brJDRcf1OXJk= | 2022-08-03 16:24:53.402 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-08-03 16:24:53.402 CQG WebSocket | Server header | Upgrade: websocket | 2022-08-03 16:24:53.402 CQG WebSocket | Server header | | 2022-08-03 16:24:53.402 CQG WebSocket | Web socket state is now open. | 2022-08-03 16:24:53.402 CQG WebAPI | WebSocket connected. | 2022-08-03 16:24:53.402 CQG WebAPI | Sending market data logon message. | 2022-08-03 16:24:53.402 CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2022-08-03 16:24:53.606 CQG WebSocket socket (4) | CloseSocket call. | 2022-08-03 16:24:53.639 CQG WebAPI | Disconnected. | 2022-08-03 16:24:53.639 CQG WebAPI | Not reconnecting due to connection error condition. | 2022-08-03 16:24:53.639 CQG WebSocket | WebSocket closed. | 2022-08-03 16:24:53.639 CQG WebAPI | WebSocket closed. | 2022-08-03 16:24:53.639 CQG WebSocket socket (4) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-08-03 16:24:53.640 CQG WebSocket socket (4) | Write has completed. Shutdown being performed. | 2022-08-03 16:24:53.656 CQG WebSocket socket (4) | Shutdown started. Waiting for graceful close. | 2022-08-03 16:24:53.656 CQG WebSocket socket (1) | Deleting network socket now after delay. | 2022-08-03 16:25:00.313 CQG WebSocket socket (2) | Deleting network socket now after delay. | 2022-08-03 16:25:00.313 CQG WebSocket socket (3) | Deleting network socket now after delay. | 2022-08-03 16:25:00.313 CQG WebSocket socket (4) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-08-03 16:27:00.359 CQG WebSocket socket (4) | Closed. | 2022-08-03 16:27:00.359 CQG WebSocket socket (4) | Deleting network socket now after delay. | 2022-08-03 16:27:30.372 CQG WebAPI | Connecting to server api.cqg.com | 2022-08-03 16:48:28.235 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-08-03 16:48:28.235 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2022-08-03 16:48:28.440 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2022-08-03 16:48:28.440 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.165. | 2022-08-03 16:48:28.440 CQG WebSocket | Opening WebSocket. | 2022-08-03 16:48:28.451 CQG WebSocket | Sending WebSocket handshake. | 2022-08-03 16:48:28.451 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-08-03 16:48:28.489 CQG WebSocket | Server header | Connection: upgrade | 2022-08-03 16:48:28.489 CQG WebSocket | Server header | Sec-WebSocket-Accept: n9x5cTMeN2oS1Ng4dqJj8o1m5wQ= | 2022-08-03 16:48:28.489 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-08-03 16:48:28.489 CQG WebSocket | Server header | Upgrade: websocket | 2022-08-03 16:48:28.489 CQG WebSocket | Server header | | 2022-08-03 16:48:28.489 CQG WebSocket | Web socket state is now open. | 2022-08-03 16:48:28.489 CQG WebAPI | WebSocket connected. | 2022-08-03 16:48:28.489 CQG WebAPI | Sending market data logon message. | 2022-08-03 16:48:28.489 CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2022-08-03 16:48:28.694 CQG WebSocket socket (1) | CloseSocket call. | 2022-08-03 16:48:28.765 CQG WebAPI | Disconnected. | 2022-08-03 16:48:28.765 CQG WebAPI | Not reconnecting due to connection error condition. | 2022-08-03 16:48:28.765 CQG WebSocket | WebSocket closed. | 2022-08-03 16:48:28.765 CQG WebAPI | WebSocket closed. | 2022-08-03 16:48:28.765 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-08-03 16:48:28.766 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2022-08-03 16:48:28.774 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2022-08-03 16:48:28.775 CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-08-03 16:50:30.866 CQG WebSocket socket (1) | Closed. | 2022-08-03 16:50:30.866 Notice: Detected that the system has resumed from a low-power state. | 2022-08-03 18:30:21.585 CQG WebSocket socket (1) | Deleting network socket now after delay. | 2022-08-03 18:30:40.623 Notice: Detected that the system has resumed from a low-power state. | 2022-08-03 21:50:20.637 CQG WebAPI | Connecting to server api.cqg.com | 2022-08-03 21:50:36.685 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-08-03 21:50:36.685 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2022-08-03 21:50:37.128 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2022-08-03 21:50:37.129 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.165. | 2022-08-03 21:50:37.129 CQG WebSocket | Opening WebSocket. | 2022-08-03 21:50:37.175 CQG WebSocket | Sending WebSocket handshake. | 2022-08-03 21:50:37.175 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-08-03 21:50:37.348 CQG WebSocket | Server header | Connection: upgrade | 2022-08-03 21:50:37.348 CQG WebSocket | Server header | Sec-WebSocket-Accept: inlzj7afFCphNJDGbDr2rzFY+S4= | 2022-08-03 21:50:37.348 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-08-03 21:50:37.348 CQG WebSocket | Server header | Upgrade: websocket | 2022-08-03 21:50:37.348 CQG WebSocket | Server header | | 2022-08-03 21:50:37.348 CQG WebSocket | Web socket state is now open. | 2022-08-03 21:50:37.348 CQG WebAPI | WebSocket connected. | 2022-08-03 21:50:37.348 CQG WebAPI | Sending market data logon message. | 2022-08-03 21:50:37.348 CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2022-08-03 21:50:37.621 CQG WebSocket socket (1) | CloseSocket call. | 2022-08-03 21:50:37.659 CQG WebAPI | Disconnected. | 2022-08-03 21:50:37.659 CQG WebAPI | Not reconnecting due to connection error condition. | 2022-08-03 21:50:37.659 CQG WebSocket | WebSocket closed. | 2022-08-03 21:50:37.659 CQG WebAPI | WebSocket closed. | 2022-08-03 21:50:37.659 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-08-03 21:50:37.659 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2022-08-03 21:50:37.703 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2022-08-03 21:50:37.703 Notice: Detected that the system has resumed from a low-power state. | 2022-08-04 07:20:24.084 CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-08-04 07:20:41.379 CQG WebSocket socket (1) | Closed. | 2022-08-04 07:20:41.379 F.US.CLEN22 1 Min #8 | Reloading chart. | 2022-08-04 07:20:48.661 F.US.CLEN22 [CBV] 60 Min #4 | Reloading chart. | 2022-08-04 07:20:48.711 CQG WebAPI | Connecting to server api.cqg.com | 2022-08-04 07:20:48.933 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-08-04 07:20:48.933 CQG WebAPI | Using primary service for historical data for F.US.CLEX21 | 2022-08-04 07:20:48.933 No historical data client is currently set to download historical Intraday data for F.US.CLEX21. | 2022-08-04 07:20:48.933 CQG WebAPI | Using primary service for historical data for F.US.CLEF22 | 2022-08-04 07:20:48.993 No historical data client is currently set to download historical Intraday data for F.US.CLEF22. | 2022-08-04 07:20:48.993 CQG WebAPI | Using primary service for historical data for F.US.CLEG22 | 2022-08-04 07:20:49.036 No historical data client is currently set to download historical Intraday data for F.US.CLEG22. | 2022-08-04 07:20:49.036 CQG WebAPI | Using primary service for historical data for F.US.CLEJ22 | 2022-08-04 07:20:49.096 No historical data client is currently set to download historical Intraday data for F.US.CLEJ22. | 2022-08-04 07:20:49.096 F.US.CLEN22 [CBV] 60 Min #4 | Performing continuous chart historical Daily data download for symbol F.US.CLEN22 starting at last date in file. | 2022-08-04 07:20:49.194 Starting DelayedDownloadMonitoringTimer | 2022-08-04 07:20:49.194 Starting HDTimeoutTimer | 2022-08-04 07:20:49.194 Added historical Daily data request for F.US.CLEN22 to the queue. | 2022-08-04 07:20:49.196 Triggering next historical data download in queue. | 2022-08-04 07:20:49.196 CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2022-08-04 07:20:49.196 CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2022-08-04 07:20:49.196 CQG WebSocket socket (2) | Connecting to IP: 208.48.16.35. | 2022-08-04 07:20:49.197 F.US.CLEN22 [CBV] 60 Min #4 | Waiting for historical downloads to complete with the IDs: 1, | 2022-08-04 07:20:49.395 Loading DLL: C:\SierraChart\Data\EFTStudy_v1.0_64 (1).dll (EFTStudy_v1.0_64 (1).dll). Handle: 66000000 | 2022-08-04 07:20:50.732 The advanced custom study C:\SierraChart\Data\EFTStudy_v1.0_64 (1).dll needs to be recompiled to be used on this version: 2419 | 2022-08-04 07:20:50.732 * F.US.CLEN22 5 Min #5 | Reloading chart. | 2022-08-04 07:20:50.779 F.US.CLEN22 1 Min #6 | Reloading chart. | 2022-08-04 07:20:50.865 F.US.CLEN22 1 Min #3 | Reloading chart. | 2022-08-04 07:20:51.401 F.US.CLEX21 [CBV] Daily #1 | Reloading chart. | 2022-08-04 07:20:51.434 F.US.CLEX21 [CBV] Daily #1 | Performing continuous chart historical Daily data download for symbol F.US.CLEX21 starting at last date in file. | 2022-08-04 07:20:54.184 Added historical Daily data request for F.US.CLEX21 to the queue. | 2022-08-04 07:20:54.184 CQG WebSocket socket (2) | Socket gracefully closed by remote side. | 2022-08-04 07:20:54.406 F.US.CLEX21 [CBV] Daily #1 | Waiting for historical downloads to complete with the IDs: 2, | 2022-08-04 07:20:56.195 F.US.EPU22 1 Min #9 | Reloading chart. | 2022-08-04 07:20:56.275 F.US.EPU22 30 Sec #12 | Reloading chart. | 2022-08-04 07:20:56.355 F.US.EPU22 20 Sec #7 | Reloading chart. | 2022-08-04 07:20:56.377 F.US.EPU22 [CBV] 15 Min #13 | Reloading chart. | 2022-08-04 07:20:56.434 CQG WebAPI | Using primary service for historical data for F.US.EPZ17 | 2022-08-04 07:20:56.459 No historical data client is currently set to download historical Intraday data for F.US.EPZ17. | 2022-08-04 07:20:56.460 CQG WebAPI | Using primary service for historical data for F.US.EPH18 | 2022-08-04 07:20:56.475 No historical data client is currently set to download historical Intraday data for F.US.EPH18. | 2022-08-04 07:20:56.475 CQG WebAPI | Using primary service for historical data for F.US.EPM18 | 2022-08-04 07:20:56.502 No historical data client is currently set to download historical Intraday data for F.US.EPM18. | 2022-08-04 07:20:56.503 CQG WebAPI | Using primary service for historical data for F.US.EPU18 | 2022-08-04 07:20:56.534 No historical data client is currently set to download historical Intraday data for F.US.EPU18. | 2022-08-04 07:20:56.534 CQG WebAPI | Using primary service for historical data for F.US.EPZ18 | 2022-08-04 07:20:56.580 No historical data client is currently set to download historical Intraday data for F.US.EPZ18. | 2022-08-04 07:20:56.580 CQG WebAPI | Using primary service for historical data for F.US.EPH19 | 2022-08-04 07:20:56.632 No historical data client is currently set to download historical Intraday data for F.US.EPH19. | 2022-08-04 07:20:56.632 CQG WebAPI | Using primary service for historical data for F.US.EPM19 | 2022-08-04 07:20:56.665 No historical data client is currently set to download historical Intraday data for F.US.EPM19. | 2022-08-04 07:20:56.665 CQG WebAPI | Using primary service for historical data for F.US.EPU19 | 2022-08-04 07:20:56.698 No historical data client is currently set to download historical Intraday data for F.US.EPU19. | 2022-08-04 07:20:56.698 CQG WebAPI | Using primary service for historical data for F.US.EPZ19 | 2022-08-04 07:20:56.737 No historical data client is currently set to download historical Intraday data for F.US.EPZ19. | 2022-08-04 07:20:56.737 CQG WebAPI | Using primary service for historical data for F.US.EPH20 | 2022-08-04 07:20:56.798 No historical data client is currently set to download historical Intraday data for F.US.EPH20. | 2022-08-04 07:20:56.798 CQG WebAPI | Using primary service for historical data for F.US.EPM20 | 2022-08-04 07:20:56.823 No historical data client is currently set to download historical Intraday data for F.US.EPM20. | 2022-08-04 07:20:56.823 CQG WebAPI | Using primary service for historical data for F.US.EPU20 | 2022-08-04 07:20:56.859 No historical data client is currently set to download historical Intraday data for F.US.EPU20. | 2022-08-04 07:20:56.859 CQG WebAPI | Using primary service for historical data for F.US.EPZ20 | 2022-08-04 07:20:56.880 No historical data client is currently set to download historical Intraday data for F.US.EPZ20. | 2022-08-04 07:20:56.880 CQG WebAPI | Using primary service for historical data for F.US.EPH21 | 2022-08-04 07:20:56.899 No historical data client is currently set to download historical Intraday data for F.US.EPH21. | 2022-08-04 07:20:56.899 CQG WebAPI | Using primary service for historical data for F.US.EPM21 | 2022-08-04 07:20:56.921 No historical data client is currently set to download historical Intraday data for F.US.EPM21. | 2022-08-04 07:20:56.921 CQG WebAPI | Using primary service for historical data for F.US.EPU21 | 2022-08-04 07:20:56.945 No historical data client is currently set to download historical Intraday data for F.US.EPU21. | 2022-08-04 07:20:56.945 CQG WebAPI | Using primary service for historical data for F.US.EPZ21 | 2022-08-04 07:20:56.979 No historical data client is currently set to download historical Intraday data for F.US.EPZ21. | 2022-08-04 07:20:56.979 CQG WebAPI | Using primary service for historical data for F.US.EPH22 | 2022-08-04 07:20:57.056 No historical data client is currently set to download historical Intraday data for F.US.EPH22. | 2022-08-04 07:20:57.056 CQG WebAPI | Using primary service for historical data for F.US.EPU22 | 2022-08-04 07:20:57.216 No historical data client is currently set to download historical Intraday data for F.US.EPU22. | 2022-08-04 07:20:57.216 F.US.EPU22 [CBV] 15 Min #13 | Performing continuous chart historical Daily data download for symbol F.US.EPU22 starting at last date in file. | 2022-08-04 07:20:57.235 Added historical Daily data request for F.US.EPU22 to the queue. | 2022-08-04 07:20:57.235 F.US.EPU22 [CBV] 15 Min #13 | Waiting for historical downloads to complete with the IDs: 3, | 2022-08-04 07:20:58.375 F.US.EPU22 #2 | Reloading chart. | 2022-08-04 07:20:58.767 F.US.EPM22 [CBV] Daily #10 | Reloading chart. | 2022-08-04 07:20:58.782 F.US.EPM22 [CBV] Daily #10 | Performing continuous chart historical Daily data download for symbol F.US.EPM22 starting at last date in file. | 2022-08-04 07:20:59.949 Added historical Daily data request for F.US.EPM22 to the queue. | 2022-08-04 07:20:59.950 F.US.EPM22 [CBV] Daily #10 | Waiting for historical downloads to complete with the IDs: 4, | 2022-08-04 07:21:03.128 F.US.EPU22 1 Min #11 | Reloading chart. | 2022-08-04 07:21:03.172 Using symbol data fast lookup vector | 2022-08-04 07:21:03.273 HD Request # 1 | Downloading Historical Daily chart data for F.US.CLEN22. Starting date: 2022-06-16. Service: cqg | 2022-08-04 07:21:03.279 CQG WebSocket | Opening WebSocket. | 2022-08-04 07:21:03.279 CQG WebSocket | Sending WebSocket handshake. | 2022-08-04 07:21:03.279 F.US.CLEN22 1 Min #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-08-04 07:21:03.285 F.US.CLEN22 1 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-08-04 07:21:03.396 CQG WebSocket socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-08-04 07:21:03.436 * CQG WebSocket socket (2) | CloseSocket call. | 2022-08-04 07:21:03.501 CQG WebSocket | Network socket for WebSocket has been closed by remote side or error. | 2022-08-04 07:21:03.501 CQG WebAPI | WebSocket closed. | 2022-08-04 07:21:03.501 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-08-04 07:21:03.501 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-08-04 07:21:03.501 F.US.CLEN22 1 Min #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-08-04 07:21:03.503 CQG WebSocket socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-08-04 07:21:03.520 CQG WebSocket socket (2) | Closed. | 2022-08-04 07:21:03.520 F.US.EPU22 #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-08-04 07:21:03.640 F.US.EPU22 1 Min #9 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-08-04 07:21:03.642 F.US.CLEN22 1 Min #6 | Reloading chart. | 2022-08-04 07:21:04.026 CQG WebSocket socket (0) | CloseSocket call. | 2022-08-04 07:21:04.039 CQG WebAPI | Disconnected. | 2022-08-04 07:21:04.040 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-08-04 07:21:04.040 HD Request # 1 | Requesting historical Daily data for CLN22 starting at 2022-06-15. SC External HD service. | 2022-08-04 07:21:04.301 HD Request # 1 | Receiving historical Daily data for F.US.CLEN22 starting at 2022-06-16. | 2022-08-04 07:21:04.787 HD Request # 1 | Writing historical Daily data to the file F.US.CLEN22.dly. | 2022-08-04 07:21:04.788 HD Request # 1 | Bytes received: 229 | 2022-08-04 07:21:04.812 HD Request # 1 | Received 4 Daily data records from 2022-06-16 00:00:00 to 2022-06-21 00:00:00 (6.0 days) and wrote 3 records for F.US.CLEN22 | 2022-08-04 07:21:04.812 HD Request # 1 | Completion time: 1s. | 2022-08-04 07:21:04.813 HD Request # 1 | Daily data download complete for F.US.CLEN22. Unique request ID: 1 | 2022-08-04 07:21:04.813 Removing historical data download ID 1. | 2022-08-04 07:21:04.813 Triggering next historical data download in queue. | 2022-08-04 07:21:04.813 HD Request # 2 | Downloading Historical Daily chart data for F.US.CLEX21. Starting date: 2021-10-18. Service: cqg | 2022-08-04 07:21:04.816 HD Request # 2 | Requesting historical Daily data for CLX21 starting at 2021-10-17. SC External HD service. | 2022-08-04 07:21:05.147 F.US.CLEN22 [CBV] 60 Min #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-08-04 07:21:05.241 F.US.CLEN22 [CBV] 60 Min #4 | Reloading chart. | 2022-08-04 07:21:05.242 HD Request # 2 | Receiving historical Daily data for F.US.CLEX21 starting at 2021-10-18. | 2022-08-04 07:21:09.202 HD Request # 2 | Writing historical Daily data to the file F.US.CLEX21.dly. | 2022-08-04 07:21:09.203 HD Request # 2 | Bytes received: 155 | 2022-08-04 07:21:09.264 HD Request # 2 | Received 3 Daily data records from 2021-10-18 00:00:00 to 2021-10-20 00:00:00 (3.0 days) and wrote 3 records for F.US.CLEX21 | 2022-08-04 07:21:09.264 HD Request # 2 | Completion time: 5s. | 2022-08-04 07:21:09.264 HD Request # 2 | Daily data download complete for F.US.CLEX21. Unique request ID: 2 | 2022-08-04 07:21:09.264 Removing historical data download ID 2. | 2022-08-04 07:21:09.264 Triggering next historical data download in queue. | 2022-08-04 07:21:09.264 F.US.EPU22 20 Sec #7 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-08-04 07:21:09.266 F.US.EPU22 30 Sec #12 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-08-04 07:21:09.285 F.US.CLEN22 1 Min #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-08-04 07:21:09.366 HD Request # 3 | Downloading Historical Daily chart data for F.US.EPU22. Starting date: 2022-07-21. Service: cqg | 2022-08-04 07:21:09.563 F.US.EPU22 30 Sec #12 | Reloading chart. | 2022-08-04 07:21:09.853 F.US.CLEX21 [CBV] Daily #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-08-04 07:21:09.860 F.US.CLEX21 [CBV] Daily #1 | Reloading chart. | 2022-08-04 07:21:09.862 CQG WebSocket socket (1) | Deleting network socket now after delay. | 2022-08-04 07:21:11.416 HD Request # 3 | Requesting historical Daily data for ESU22 starting at 2022-07-20. SC External HD service. | 2022-08-04 07:21:35.387 F.US.EPU22 1 Min #11 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-08-04 07:21:35.388 F.US.EPU22 30 Sec #12 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-08-04 07:21:35.417 F.US.EPU22 1 Min #11 | Reloading chart. | 2022-08-04 07:21:35.569 F.US.CLEN22 [CBV] 60 Min #4 | Reloading chart. | 2022-08-04 07:21:35.575 HD Request # 3 | Receiving historical Daily data for F.US.EPU22 starting at 2022-07-21. | 2022-08-04 07:21:39.411 HD Request # 3 | Writing historical Daily data to the file F.US.EPU22.dly. | 2022-08-04 07:21:39.411 HD Request # 3 | Bytes received: 656 | 2022-08-04 07:21:39.420 HD Request # 3 | Received 11 Daily data records from 2022-07-21 00:00:00 to 2022-08-03 00:00:00 (14.0 days) and wrote 10 records for F.US.EPU22 | 2022-08-04 07:21:39.421 HD Request # 3 | Completion time: 30s. | 2022-08-04 07:21:39.421 HD Request # 3 | Daily data download complete for F.US.EPU22. Unique request ID: 3 | 2022-08-04 07:21:39.421 Removing historical data download ID 3. | 2022-08-04 07:21:39.421 Triggering next historical data download in queue. | 2022-08-04 07:21:39.422 HD Request # 4 | Downloading Historical Daily chart data for F.US.EPM22. Starting date: 2022-06-15. Service: cqg | 2022-08-04 07:21:39.427 CQG WebAPI | Connecting to server api.cqg.com | 2022-08-04 07:21:39.429 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-08-04 07:21:39.429 F.US.CLEX21 [CBV] Daily #1 | Reloading chart. | 2022-08-04 07:21:39.435 CQG WebSocket socket (4) | Creating socket. Using TLS 1.2. | 2022-08-04 07:21:39.455 CQG WebSocket socket (4) | New receive buffer size: 5242880 | 2022-08-04 07:21:39.456 CQG WebSocket socket (4) | Connecting to IP: 208.48.16.35. | 2022-08-04 07:21:39.456 CQG WebSocket socket (4) | Socket gracefully closed by remote side. | 2022-08-04 07:21:44.666 CQG WebSocket | Opening WebSocket. | 2022-08-04 07:22:19.348 CQG WebSocket | Sending WebSocket handshake. | 2022-08-04 07:22:19.348 Restarting the loading process. | 2022-08-04 07:22:19.348 F.US.EPU22 1 Min #11 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-08-04 07:22:19.353 CQG WebSocket socket (4) | CloseSocket call. | 2022-08-04 07:22:19.382 CQG WebSocket | Network socket for WebSocket has been closed by remote side or error. | 2022-08-04 07:22:19.382 CQG WebAPI | WebSocket closed. | 2022-08-04 07:22:19.382 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-08-04 07:22:19.382 CQG WebSocket socket (4) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-08-04 07:22:19.382 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-08-04 07:22:19.382 F.US.CLEN22 [CBV] 60 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-08-04 07:22:19.384 F.US.EPU22 [CBV] 15 Min #13 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-08-04 07:22:19.437 F.US.EPU22 [CBV] 15 Min #13 | Reloading chart. | 2022-08-04 07:22:19.438 CQG WebSocket socket (4) | Write has completed. Shutdown being performed. | 2022-08-04 07:22:19.451 CQG WebSocket socket (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-08-04 07:22:19.451 CQG WebSocket socket (4) | Closed. | 2022-08-04 07:22:19.451 HD Request # 4 | Requesting historical Daily data for ESM22 starting at 2022-06-14. SC External HD service. | 2022-08-04 07:22:20.107 CQG WebSocket socket (0) | CloseSocket call. | 2022-08-04 07:22:20.132 CQG WebAPI | Disconnected. | 2022-08-04 07:22:20.132 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-08-04 07:22:20.132 F.US.EPU22 [CBV] 15 Min #13 | Reloading chart. | 2022-08-04 07:22:20.153 F.US.EPU22 [CBV] 15 Min #13 | Waiting for historical downloads to complete with the IDs: 4, | 2022-08-04 07:22:21.260 HD Request # 4 | Receiving historical Daily data for F.US.EPM22 starting at 2022-06-15. | 2022-08-04 07:22:21.260 HD Request # 4 | Writing historical Daily data to the file F.US.EPM22.dly. | 2022-08-04 07:22:21.261 HD Request # 4 | Bytes received: 234 | 2022-08-04 07:22:21.296 HD Request # 4 | Received 4 Daily data records from 2022-06-15 00:00:00 to 2022-06-17 00:00:00 (3.0 days) and wrote 3 records for F.US.EPM22 | 2022-08-04 07:22:21.297 HD Request # 4 | Completion time: 42s. | 2022-08-04 07:22:21.297 HD Request # 4 | Daily data download complete for F.US.EPM22. Unique request ID: 4 | 2022-08-04 07:22:21.297 Removing historical data download ID 4. | 2022-08-04 07:22:21.297 Triggering next historical data download in queue. | 2022-08-04 07:22:21.297 No download requests in the queue to start downloads for. | 2022-08-04 07:22:21.297 F.US.EPM22 [CBV] Daily #10 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-08-04 07:22:21.310 F.US.EPM22 [CBV] Daily #10 | Reloading chart. | 2022-08-04 07:22:21.379 F.US.EPU22 [CBV] 15 Min #13 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-08-04 07:22:23.687 F.US.EPU22 [CBV] 15 Min #13 | Reloading chart. | 2022-08-04 07:22:23.687 F.US.EPM22 [CBV] Daily #10 | Reloading chart. | 2022-08-04 07:22:25.514 CQG WebAPI | Connecting to server api.cqg.com | 2022-08-04 07:22:32.011 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-08-04 07:22:32.011 F.US.EPU22 [CBV] 15 Min #13 | Reloading chart. | 2022-08-04 07:22:32.018 CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2022-08-04 07:22:32.021 CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2022-08-04 07:22:32.021 CQG WebSocket socket (2) | Connecting to IP: 208.48.16.35. | 2022-08-04 07:22:32.021 CQG WebSocket | Opening WebSocket. | 2022-08-04 07:22:33.582 CQG WebSocket | Sending WebSocket handshake. | 2022-08-04 07:22:33.582 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-08-04 07:22:33.905 CQG WebSocket | Server header | Connection: upgrade | 2022-08-04 07:22:33.905 CQG WebSocket | Server header | Sec-WebSocket-Accept: 9015hmTBgliZJNwperz9grfv/gM= | 2022-08-04 07:22:33.905 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-08-04 07:22:33.905 CQG WebSocket | Server header | Upgrade: websocket | 2022-08-04 07:22:33.905 CQG WebSocket | Server header | | 2022-08-04 07:22:33.905 CQG WebSocket | Web socket state is now open. | 2022-08-04 07:22:33.905 CQG WebAPI | WebSocket connected. | 2022-08-04 07:22:33.905 CQG WebAPI | Sending market data logon message. | 2022-08-04 07:22:33.905 CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2022-08-04 07:22:34.056 CQG WebSocket socket (2) | CloseSocket call. | 2022-08-04 07:22:34.074 CQG WebAPI | Disconnected. | 2022-08-04 07:22:34.074 CQG WebAPI | Not reconnecting due to connection error condition. | 2022-08-04 07:22:34.074 CQG WebSocket | WebSocket closed. | 2022-08-04 07:22:34.074 CQG WebAPI | WebSocket closed. | 2022-08-04 07:22:34.074 CQG WebSocket socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-08-04 07:22:34.074 CQG WebSocket socket (2) | Write has completed. Shutdown being performed. | 2022-08-04 07:22:34.175 CQG WebSocket socket (2) | Shutdown started. Waiting for graceful close. | 2022-08-04 07:22:34.175 CQG WebSocket socket (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-08-04 07:24:41.487 CQG WebSocket socket (2) | Closed. | 2022-08-04 07:24:41.487 CQG WebSocket socket (2) | Deleting network socket now after delay. | 2022-08-04 07:25:11.491 Notice: Detected that the system has resumed from a low-power state. | 2022-08-04 08:06:30.863 CQG WebAPI | Connecting to server api.cqg.com | 2022-08-04 08:12:29.690 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-08-04 08:12:29.690 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2022-08-04 08:12:29.985 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2022-08-04 08:12:29.985 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.165. | 2022-08-04 08:12:29.985 CQG WebSocket | Opening WebSocket. | 2022-08-04 08:12:29.998 CQG WebSocket | Sending WebSocket handshake. | 2022-08-04 08:12:29.998 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-08-04 08:12:30.031 CQG WebSocket | Server header | Connection: upgrade | 2022-08-04 08:12:30.031 CQG WebSocket | Server header | Sec-WebSocket-Accept: 8TLltI9nGbOwoWDnXatuEztEXQ4= | 2022-08-04 08:12:30.031 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-08-04 08:12:30.031 CQG WebSocket | Server header | Upgrade: websocket | 2022-08-04 08:12:30.031 CQG WebSocket | Server header | | 2022-08-04 08:12:30.031 CQG WebSocket | Web socket state is now open. | 2022-08-04 08:12:30.031 CQG WebAPI | WebSocket connected. | 2022-08-04 08:12:30.031 CQG WebAPI | Sending market data logon message. | 2022-08-04 08:12:30.031 CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2022-08-04 08:12:30.231 CQG WebSocket socket (1) | CloseSocket call. | 2022-08-04 08:12:30.362 CQG WebAPI | Disconnected. | 2022-08-04 08:12:30.363 CQG WebAPI | Not reconnecting due to connection error condition. | 2022-08-04 08:12:30.363 CQG WebSocket | WebSocket closed. | 2022-08-04 08:12:30.363 CQG WebAPI | WebSocket closed. | 2022-08-04 08:12:30.363 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-08-04 08:12:30.363 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2022-08-04 08:12:30.372 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2022-08-04 08:12:30.372 Requested new login tokens. | 2022-08-04 08:13:30.764 Received 8 login tokens. | 2022-08-04 08:13:30.942 CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-08-04 08:14:32.451 CQG WebSocket socket (1) | Closed. | 2022-08-04 08:14:32.451 CQG WebSocket socket (1) | Deleting network socket now after delay. | 2022-08-04 08:15:02.453 Requested symbol settings for service code sc_futures_direct.dtc.trading. Request ID: 3. | 2022-08-04 08:15:06.001 CQG WebSocket socket (0) | CloseSocket call. | 2022-08-04 08:15:06.012 CQG WebSocket socket (0) | CloseSocket call. | 2022-08-04 08:15:06.012 CQG WebSocket socket (0) | CloseSocket call. | 2022-08-04 08:15:06.012 Current selected Data/Trading service: Teton CME Order Routing | 2022-08-04 08:15:06.017 Symbol settings received. Request ID: 3. | 2022-08-04 08:15:07.742 Teton CME Order Routing | Firm: | 2022-08-04 08:15:17.748 Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11093 | 2022-08-04 08:15:17.748 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-08-04 08:15:17.835 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-08-04 08:15:17.835 DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2022-08-04 08:15:17.835 Teton CME Order Routing | Network connection to server complete. | 2022-08-04 08:15:17.933 Teton CME Order Routing | Starting socket receive thread. | 2022-08-04 08:15:17.933 Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2022-08-04 08:15:17.934 Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2022-08-04 08:15:18.215 Teton CME Order Routing | Sending logon request message. | 2022-08-04 08:15:18.215 Teton CME Order Routing | Received logon response. | 2022-08-04 08:15:18.783 Teton CME Order Routing | Server Name: SC DTC Server. | 2022-08-04 08:15:18.783 Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2022-08-04 08:15:18.783 Teton CME Order Routing | Connection error: No trade accounts assigned. | 2022-08-04 08:15:18.783 * Teton CME Order Routing | Waiting for socket receive thread to end | 2022-08-04 08:15:18.939 DTC Client socket (1) | CloseSocket call. | 2022-08-04 08:15:18.940 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-08-04 08:15:18.940 Teton CME Order Routing | Disconnected. | 2022-08-04 08:15:18.941 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-08-04 08:15:19.032 DTC Client socket (1) | Closed. | 2022-08-04 08:15:19.032 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 4. | 2022-08-04 08:16:22.486 Current selected Data/Trading service: CQG WebAPI | 2022-08-04 08:16:22.486 Symbol settings MD5 received. Request ID: 4. | 2022-08-04 08:16:24.005 Requested symbol settings for service code cqg. Request ID: 5. | 2022-08-04 08:16:24.005 Symbol settings received. Request ID: 5. | 2022-08-04 08:16:25.749 CQG WebAPI | Connecting to server api.cqg.com | 2022-08-04 08:16:31.380 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-08-04 08:16:31.380 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2022-08-04 08:16:31.381 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2022-08-04 08:16:31.381 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.165. | 2022-08-04 08:16:31.381 CQG WebSocket | Opening WebSocket. | 2022-08-04 08:16:31.391 CQG WebSocket | Sending WebSocket handshake. | 2022-08-04 08:16:31.391 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-08-04 08:16:31.420 CQG WebSocket | Server header | Connection: upgrade | 2022-08-04 08:16:31.420 CQG WebSocket | Server header | Sec-WebSocket-Accept: wWkQQlRqsA+JE71MOBXIMeaUMVI= | 2022-08-04 08:16:31.420 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-08-04 08:16:31.420 CQG WebSocket | Server header | Upgrade: websocket | 2022-08-04 08:16:31.420 CQG WebSocket | Server header | | 2022-08-04 08:16:31.420 CQG WebSocket | Web socket state is now open. | 2022-08-04 08:16:31.420 CQG WebAPI | WebSocket connected. | 2022-08-04 08:16:31.420 CQG WebAPI | Sending market data logon message. | 2022-08-04 08:16:31.420 CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2022-08-04 08:16:31.623 CQG WebSocket socket (1) | CloseSocket call. | 2022-08-04 08:16:31.773 CQG WebAPI | Disconnected. | 2022-08-04 08:16:31.773 CQG WebAPI | Not reconnecting due to connection error condition. | 2022-08-04 08:16:31.773 CQG WebSocket | WebSocket closed. | 2022-08-04 08:16:31.773 CQG WebAPI | WebSocket closed. | 2022-08-04 08:16:31.773 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-08-04 08:16:31.774 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2022-08-04 08:16:31.784 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2022-08-04 08:16:31.784 CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-08-04 08:18:32.505 CQG WebSocket socket (1) | Closed. | 2022-08-04 08:18:32.505 CQG WebSocket socket (1) | Deleting network socket now after delay. | 2022-08-04 08:19:02.508 CQG WebAPI | Connecting to server api.cqg.com | 2022-08-04 08:27:52.424 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-08-04 08:27:52.424 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2022-08-04 08:27:52.808 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2022-08-04 08:27:52.809 CQG WebSocket socket (1) | Connecting to IP: 208.48.16.35. | 2022-08-04 08:27:52.809 CQG WebSocket | Opening WebSocket. | 2022-08-04 08:27:52.916 CQG WebSocket | Sending WebSocket handshake. | 2022-08-04 08:27:52.916 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-08-04 08:27:53.230 CQG WebSocket | Server header | Connection: upgrade | 2022-08-04 08:27:53.230 CQG WebSocket | Server header | Sec-WebSocket-Accept: M77ZFnaw0vdf5fkcGR5WCCIK7ww= | 2022-08-04 08:27:53.230 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-08-04 08:27:53.230 CQG WebSocket | Server header | Upgrade: websocket | 2022-08-04 08:27:53.230 CQG WebSocket | Server header | | 2022-08-04 08:27:53.230 CQG WebSocket | Web socket state is now open. | 2022-08-04 08:27:53.230 CQG WebAPI | WebSocket connected. | 2022-08-04 08:27:53.230 CQG WebAPI | Sending market data logon message. | 2022-08-04 08:27:53.231 CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2022-08-04 08:27:53.348 CQG WebSocket socket (1) | CloseSocket call. | 2022-08-04 08:27:53.483 CQG WebAPI | Disconnected. | 2022-08-04 08:27:53.483 CQG WebAPI | Not reconnecting due to connection error condition. | 2022-08-04 08:27:53.483 CQG WebSocket | WebSocket closed. | 2022-08-04 08:27:53.483 CQG WebAPI | WebSocket closed. | 2022-08-04 08:27:53.483 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-08-04 08:27:53.483 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2022-08-04 08:27:53.584 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2022-08-04 08:27:53.584 CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-08-04 08:30:02.681 CQG WebSocket socket (1) | Closed. | 2022-08-04 08:30:02.681 CQG WebSocket socket (1) | Deleting network socket now after delay. | 2022-08-04 08:30:32.687 CQG WebAPI | Connecting to server api.cqg.com | 2022-08-04 08:31:18.907 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-08-04 08:31:18.907 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2022-08-04 08:31:18.908 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2022-08-04 08:31:18.909 CQG WebSocket socket (1) | Connecting to IP: 208.48.16.35. | 2022-08-04 08:31:18.909 CQG WebSocket | Opening WebSocket. | 2022-08-04 08:31:19.013 CQG WebSocket | Sending WebSocket handshake. | 2022-08-04 08:31:19.013 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-08-04 08:31:19.322 CQG WebSocket | Server header | Connection: upgrade | 2022-08-04 08:31:19.322 CQG WebSocket | Server header | Sec-WebSocket-Accept: CITamCs06dctxgwM9AMeyVsZyJg= | 2022-08-04 08:31:19.322 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-08-04 08:31:19.322 CQG WebSocket | Server header | Upgrade: websocket | 2022-08-04 08:31:19.322 CQG WebSocket | Server header | | 2022-08-04 08:31:19.322 CQG WebSocket | Web socket state is now open. | 2022-08-04 08:31:19.322 CQG WebAPI | WebSocket connected. | 2022-08-04 08:31:19.322 CQG WebAPI | Sending market data logon message. | 2022-08-04 08:31:19.322 CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2022-08-04 08:31:19.437 CQG WebSocket socket (1) | CloseSocket call. | 2022-08-04 08:31:19.579 CQG WebAPI | Disconnected. | 2022-08-04 08:31:19.579 CQG WebAPI | Not reconnecting due to connection error condition. | 2022-08-04 08:31:19.579 CQG WebSocket | WebSocket closed. | 2022-08-04 08:31:19.579 CQG WebAPI | WebSocket closed. | 2022-08-04 08:31:19.579 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-08-04 08:31:19.579 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2022-08-04 08:31:19.678 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2022-08-04 08:31:19.679 CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-08-04 08:33:32.751 CQG WebSocket socket (1) | Closed. | 2022-08-04 08:33:32.751 CQG WebSocket socket (1) | Deleting network socket now after delay. | 2022-08-04 08:34:02.757 Date Time Of Last Edit: 2022-08-04 08:37:40
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| [2022-08-04 08:59:09] |
| Sierra_Chart Engineering - Posts: 18793 |
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You need to contact your broker about that message.: CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2022-08-04 08:31:19.437
They have disabled your CQG connection. To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-04 08:59:49
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