Support Board
Date/Time: Sat, 15 Mar 2025 22:59:25 +0000
Detached Trade Window Focus
View Count: 403
| [2022-08-03 20:40:42] |
| RdUbz - Posts: 15 |
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Hi, when I have the Trade window for chart detached from the chart (so it is a separate window that is always on top of all other windows and 'floats'), I notice that when hotkeys are used for order entry/management, focus comes off the chart and goes to the trade window. This is visible by seeing the title bar of the window momentarily 'flash' as it is now in focus. When using standard hotkeys (those that are selectable within Sierra from 'customize keyboard shortcuts'), the chart losing focus isn't an issue. However, I created a custom study that allows me to use the Esc (escape) key to cancel and flatten any open orders. I noticed the detached trade window gaining focus as when I would hit the esc key, nothing would happen. If I clicked on the chart then hit the esc key, it worked (meaning the chart had lost focus and the command would not work). Interestingly, when the trade window is attached to the chart or if the trade window for the chart isn't used at all, then the issue of focus is not a problem. Not sure why the detached window would switch to having focus when using standard hotkeys, yet this doesn't happen when the trade window is attached is rather odd, but perhaps by design.
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| [2022-08-04 07:12:39] |
| Sierra_Chart Engineering - Posts: 18793 |
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Yes we do see this behavior. This will be changed in the next release. Not sure why this was done but it must have had something to do with when interacting with the Trade Window directly when detached somehow there would be some problem interacting with it with the keyboard that would subsequently fail. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-04 07:12:55
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| [2022-08-04 15:01:36] |
| RdUbz - Posts: 15 |
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Great, thank you! I will keep an eye out for the next release that fixes this quirk. Appreciate the response!
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