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Date/Time: Sat, 15 Mar 2025 22:56:22 +0000



historical data from CQG feed

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[2022-08-03 09:54:08]
charl vorster - Posts: 6
hi,

I just signed up for a new data feed with AMP/CQG (mini Nikkei 225) but only get 2 weeks data into my chart;

I checked with the APM support and they said i need to log a ticket here

thanks
[2022-08-03 09:54:25]
Sierra Chart Engineering - Posts: 104368
First follow through the instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data

If that does not help, then set the Intraday Data Storage Time Unit to 1 Second or higher:
Data/Trade Service Settings: Intraday Data Storage Time Unit (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Settings)

After that re-download the data:

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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