Support Board
Date/Time: Sun, 16 Mar 2025 00:07:39 +0000
historical data from CQG feed
View Count: 417
| [2022-08-03 09:54:08] |
| charl vorster - Posts: 6 |
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hi, I just signed up for a new data feed with AMP/CQG (mini Nikkei 225) but only get 2 weeks data into my chart; I checked with the APM support and they said i need to log a ticket here thanks |
| [2022-08-03 09:54:25] |
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First follow through the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data If that does not help, then set the Intraday Data Storage Time Unit to 1 Second or higher: Data/Trade Service Settings: Intraday Data Storage Time Unit (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Settings) After that re-download the data: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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