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Date/Time: Sat, 15 Mar 2025 22:56:22 +0000



I am almost all set up on my laptop

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[2022-08-02 17:25:53]
User134198 - Posts: 3
I am getting live data on my laptop but, I have to keep disconnecting and reconnecting to get it. Can you point me in the direction as to what I need to do to have it auto update.
thank you.
[2022-08-02 18:16:01]
Sierra_Chart Engineering - Posts: 18793
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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