Support Board
Date/Time: Sat, 15 Mar 2025 22:53:21 +0000
SC Realtime data for IB symbol MCH.HK
View Count: 340
| [2022-08-02 13:25:30] |
| UserCh123N - Posts: 10 |
|
Hello, I have an active subscription to SC real time data for HK exchange. SC is connected to IB API for trading. However, it comes to my attention that the intra-day data that I've got currently for IB symbol: MCH.HK may not been mapped to SC server (barchart). There is no [M] status besides the chart symbol and also the IB market data farm is active (sending data to SC). Could you assist to update the above said symbol so I can receive the real time data from SC instead? I received SC real time data just fine for other IB symbol such as: HSI, MHI, HHI.HK Thank you. |
| [2022-08-03 18:11:26] |
| Sierra_Chart Engineering - Posts: 18793 |
|
We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-03 18:14:20] |
| Sierra_Chart Engineering - Posts: 18793 |
|
This has now been set up. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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