Support Board
Date/Time: Sat, 15 Mar 2025 22:59:22 +0000
Connected (Data): False | Data Connection Failed - WebSocket error on SC site
View Count: 346
| [2022-08-02 13:07:10] |
| YSS - Posts: 112 |
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Service: Sierra Chart CME Direct Order Routing - Advantage | Trading: SC DTC Server. Build=42789 Connected (Trading): True Connected (Data): False | Data Connection Failed - WebSocket error. Last Heart Beat (Trading): 14:05:52 Last Heart Beat Sent (Trading): 13:05:51 Last Heart Beat (Data): Last Heart Beat Sent (Data): This is on your teton order platform It says websocket error, please advise thanks |
| [2022-08-02 13:41:30] |
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We apologize for this issue. We are checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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