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Date/Time: Sat, 15 Mar 2025 22:50:49 +0000



Made a payment to Sierra but my Data Feed is not activated

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[2022-08-01 13:53:18]
User643426 - Posts: 127
I recently made a payment to Sierra after my services expired and went to Global Setting then to Data/Trade Service Setting and have CQG WebAPI selected. I do have a green bar that is showing that I am connected to the Data Feed but I am still not receiving any data. Thank you
[2022-08-01 14:52:48]
Sierra Chart Engineering - Posts: 104368
You also need to activate exchanges you need here:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed

Let us know if you need any help with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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