Support Board
Date/Time: Sat, 15 Mar 2025 22:50:49 +0000
Made a payment to Sierra but my Data Feed is not activated
View Count: 410
| [2022-08-01 13:53:18] |
| User643426 - Posts: 127 |
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I recently made a payment to Sierra after my services expired and went to Global Setting then to Data/Trade Service Setting and have CQG WebAPI selected. I do have a green bar that is showing that I am connected to the Data Feed but I am still not receiving any data. Thank you
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| [2022-08-01 14:52:48] |
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You also need to activate exchanges you need here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed Let us know if you need any help with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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