Support Board
Date/Time: Sat, 15 Mar 2025 22:59:24 +0000
continuous FDAX futures contracts
View Count: 455
| [2022-07-30 03:27:41] |
| shy - Posts: 23 |
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Hi, I am trying to set the chart to show continuous data, but fail to do so. Following the instructions in this page - Continuous Futures Contract Charts: Introduction I found that the *File >> Connect to Data Feed* doesn't work in my side of the platform. What sould I do to use a continuous intraday data on the FDAX contract? Regards, Shy |
| [2022-07-30 10:29:58] |
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If Connect to Data Feed is disabled it means that Sierra Chart is already connected to the data feed. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Follow through the instructions again: Continuous Futures Contract Charts: Introduction You should not have a problem with Continuous Futures Contract charts. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-31 07:42:38] |
| shy - Posts: 23 |
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I used the procidures you suggested and still have the problem!
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| [2022-07-31 09:13:10] |
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Provide an image of the chart after you set it up as a Continuous Futures Contract chart, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-07-31 09:13:21
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| [2022-07-31 19:27:54] |
| shy - Posts: 23 |
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https://www.sierrachart.com/image.php?Image=165929560751.png can't you just enter unto my account the see what is wrong? |
| [2022-08-01 07:43:31] |
| Sierra_Chart Engineering - Posts: 18793 |
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One problem we see that is going to cause issues is the symbol of the chart is not the active futures contract. You are using H23. Change it to FDAXU22. Also refer to: Continuous Futures Contract Charts: Displaying Rollover Transition Times and Contract Months Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-03 20:05:38] |
| shy - Posts: 23 |
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sorry, but the links you keep sending me DON'T help me solve the problem! cann't any one connect to my computer and watch things in first hand? |
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