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Date/Time: Sat, 15 Mar 2025 16:05:25 +0000

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TTT- Rithmic issue

View Count: 536

[2022-07-25 09:34:23] #1 [Go To First Post]
MarcOh - Posts: 171
Cant login to the rithmic datafeed. (Im sorry guys..but I tried everything I know). Package 12 is active. Reading Internal Order ID file. \| 2022-07-25 09:28:52.288 Reading Trade Orders file. \| 2022-07-25 09:28:52.377 Reading Trade Positions file. \| 2022-07-25 09:28:52.378 Reading Trade Account Data files. \| 2022-07-25 09:28:52.378 Software version: 2417 64-bit \| 2022-07-25 09:28:52.400 Primary Thread ID: 10096 \| 2022-07-25 09:28:52.400 Usage end date: 2022-08-18 \| 2022-07-25 09:28:52.400 Enabled for: Advanced Features 2. \| 2022-07-25 09:28:52.400 Enabled for: Sierra Chart Historical Data Service. \| 2022-07-25 09:28:52.400 Enabled for: Denali Real-Time Exchange Data Feed. \| 2022-07-25 09:28:52.400 Enabled for: Delayed Denali Exchange Data Feed. \| 2022-07-25 09:28:52.400 Enabled for exchange2: fairx_exchange.data \| 2022-07-25 09:28:52.400 Allow Support for Sierra Chart Data Feeds is enabled. \| 2022-07-25 09:28:52.400 Current selected Data/Trading service: Rithmic Direct - DTC \| 2022-07-25 09:28:52.400 Custom symbol settings values: enabled \| 2022-07-25 09:28:52.400 Chart Update Interval: 10 \| 2022-07-25 09:28:52.400 Intraday Data Storage Time Unit: 0 \| 2022-07-25 09:28:52.400 Time Zone: +00:00:00 (UTC+00) \| 2022-07-25 09:28:52.400 2022-07-25 09:28:52 Local computer time in UTC \| 2022-07-25 09:28:52.400 2022-07-25 09:28:52 Local computer time in SC Time Zone \| 2022-07-25 09:28:52.400 2022-07-25 09:28:53 Server time in UTC \| 2022-07-25 09:28:52.400 Local computer UTC time and Server UTC time difference: 2 seconds. \| 2022-07-25 09:28:52.400 Program path: C:\SierraChart\ \| 2022-07-25 09:28:52.400 Data Files path: C:\SierraChart\Data\ \| 2022-07-25 09:28:52.400 OS Version Number: 10.0 \| 2022-07-25 09:28:52.401 Locale Setting: C \| 2022-07-25 09:28:52.401 DLLs: ClusterSearch_64.dll, sst_draw_imbalance_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll, SST_LocalCopier_64.dll, UserContributedStudies_64.dll \| 2022-07-25 09:28:52.401 Allowed protected custom studies: Rough Trading Suite Pro, SST_DrawImbalanceLevels, SST_FreeBundle, SST_LocalCopier, zyp_download_free \| 2022-07-25 09:28:52.401 Crash reporter started: true \| 2022-07-25 09:28:52.401 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) \| Creating socket. Using TLS 1.2. \| 2022-07-25 09:28:52.419 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) \| New receive buffer size: 32768 \| 2022-07-25 09:28:52.419 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) \| Connecting to IP: 38.79.0.89. \| 2022-07-25 09:28:52.419 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. \| 2022-07-25 09:28:52.425 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2022-07-25 09:28:52.469 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2022-07-25 09:28:52.510 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Closed. \| 2022-07-25 09:28:52.510 Received 5 login tokens. \| 2022-07-25 09:28:52.568 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) \| Socket gracefully closed by remote side. \| 2022-07-25 09:28:52.924 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) \| CloseSocket call. \| 2022-07-25 09:28:52.925 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2022-07-25 09:28:52.925 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) \| Closed. \| 2022-07-25 09:28:52.925 Symbol settings MD5 received. Request ID: 1. \| 2022-07-25 09:28:53.851 Symbol settings are up-to-date for rithmic_v2.trading. \| 2022-07-25 09:28:53.851 Files to Open on Startup \| Opening file: ExampleChartbook.cht \| 2022-07-25 09:28:56.760 XAUUSD 1 Min #1 \| Reloading chart. \| 2022-07-25 09:28:56.775 XAUUSD Daily #2 \| Reloading chart. \| 2022-07-25 09:28:56.812 US30 1 Min #3 \| Reloading chart. \| 2022-07-25 09:28:56.824 USOil 1 Min #4 \| Reloading chart. \| 2022-07-25 09:28:56.860 ESM22-CME 1 Min #5 \| Reloading chart. \| 2022-07-25 09:28:56.894 SPX500 Daily #6 \| Reloading chart. \| 2022-07-25 09:28:56.930 EURUSD Daily #7 \| Reloading chart. \| 2022-07-25 09:28:56.953 EURUSD 5 Min #8 \| Reloading chart. \| 2022-07-25 09:28:56.967 ESM22-CME #9 \| Reloading chart. \| 2022-07-25 09:28:57.004 ESM22-CME 1 Min #10 \| Reloading chart. \| 2022-07-25 09:28:57.330 AAPL-NQTV 5 Min #11 \| Reloading chart. \| 2022-07-25 09:28:57.396 Using Bid/Ask average for last trade price for XAUUSD \| 2022-07-25 09:28:57.519 Using symbol data fast lookup vector \| 2022-07-25 09:28:57.519 Starting DelayedDownloadMonitoringTimer \| 2022-07-25 09:28:57.519 Starting HDTimeoutTimer \| 2022-07-25 09:28:57.519 Added historical Intraday data request for XAUUSD to the queue. \| 2022-07-25 09:28:57.519 Intraday data recording state for symbol XAUUSD is set to download 'Pending'. \| 2022-07-25 09:28:57.519 Triggering next historical data download in queue. \| 2022-07-25 09:28:57.519 HD Request # 1 \| Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm \| 2022-07-25 09:28:57.521 HD Request # 1 \| Download start date-time: 2022-07-25 07:26:49.000000. File last date-time: 2022-07-25 07:26:49.980000 \| 2022-07-25 09:28:57.522 HD Request # 1 \| Using server: ds12.sierracharts.com port 10150 \| 2022-07-25 09:28:57.522 Socket (1) \| Creating socket. \| 2022-07-25 09:28:57.522 Socket (1) \| New receive buffer size: 5242880 \| 2022-07-25 09:28:57.522 Socket (1) \| Connecting to IP: 204.15.197.14. \| 2022-07-25 09:28:57.522 Added historical Daily data request for XAUUSD to the queue. \| 2022-07-25 09:28:57.525 Triggering next historical data download in queue. \| 2022-07-25 09:28:57.525 Using Bid/Ask average for last trade price for US30 \| 2022-07-25 09:28:57.532 Added historical Intraday data request for US30 to the queue. \| 2022-07-25 09:28:57.532 Intraday data recording state for symbol US30 is set to download 'Pending'. \| 2022-07-25 09:28:57.532 Triggering next historical data download in queue. \| 2022-07-25 09:28:57.532 Using Bid/Ask average for last trade price for USOil \| 2022-07-25 09:28:57.535 Added historical Intraday data request for USOil to the queue. \| 2022-07-25 09:28:57.535 Intraday data recording state for symbol USOil is set to download 'Pending'. \| 2022-07-25 09:28:57.535 Triggering next historical data download in queue. \| 2022-07-25 09:28:57.536 Added historical Daily data request for SPX500 to the queue. \| 2022-07-25 09:28:57.540 Triggering next historical data download in queue. \| 2022-07-25 09:28:57.540 Using Bid/Ask average for last trade price for SPX500 \| 2022-07-25 09:28:57.540 Added historical Daily data request for EURUSD to the queue. \| 2022-07-25 09:28:57.550 Triggering next historical data download in queue. \| 2022-07-25 09:28:57.550 Using Bid/Ask average for last trade price for EURUSD \| 2022-07-25 09:28:57.550 Added historical Intraday data request for EURUSD to the queue. \| 2022-07-25 09:28:57.563 Intraday data recording state for symbol EURUSD is set to download 'Pending'. \| 2022-07-25 09:28:57.563 Triggering next historical data download in queue. \| 2022-07-25 09:28:57.563 Mapping AAPL-NQTV to AAPL-NQTV. Service code: nasdaq_exchange.data \| 2022-07-25 09:28:57.647 Added historical Intraday data request for AAPL-NQTV to the queue. \| 2022-07-25 09:28:57.647 Intraday data recording state for symbol AAPL-NQTV is set to download 'Pending'. \| 2022-07-25 09:28:57.647 Triggering next historical data download in queue. \| 2022-07-25 09:28:57.647 HD Request # 1 \| Setting DTC encoding to Binary VLS \| 2022-07-25 09:28:57.794 HD Request # 1 \| Sending historical data logon request message. \| 2022-07-25 09:28:57.794 HD Request # 1 \| Requesting Intraday data. Start date-time: 2022-07-25 07:26:49. Record interval: 0. Symbol: XAUUSD \| 2022-07-25 09:28:58.428 HD Request # 1 \| Decompressing data. \| 2022-07-25 09:28:58.550 ESM22-CME 1 Min #10 \| StartDateTimeForLoadingOrderFills: 00:00:00 \| 2022-07-25 09:28:58.762 HD Request # 1 \| Receiving Intraday data for XAUUSD starting at 2022-07-25 07:26:49.293000 \| 2022-07-25 09:28:58.926 Socket (1) \| CloseSocket call. \| 2022-07-25 09:28:59.173 Historical data download thread signaled to stop. \| 2022-07-25 09:28:59.173 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-07-25 09:28:59.173 HD Request # 1 \| Timestamp of first Intraday data file record written: 2022-07-25 07:26:50.177000. \| 2022-07-25 09:28:59.174 HD Request # 1 \| Received 27792 Intraday data records from 2022-07-25 07:26:49.293000 to 2022-07-25 09:28:57.356000 (2.0 hours) and wrote 27786 records for XAUUSD \| 2022-07-25 09:28:59.174 HD Request # 1 \| Completion time: 2s. \| 2022-07-25 09:28:59.174 HD Request # 1 \| Intraday data download complete for XAUUSD. Unique request ID: 1 \| 2022-07-25 09:28:59.174 Removing historical data download ID 1. \| 2022-07-25 09:28:59.174 HD Request # 1 \| Enabling Intraday chart updating for symbol. \| 2022-07-25 09:28:59.174 Triggering next historical data download in queue. \| 2022-07-25 09:28:59.174 Historical data for XAUUSD is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2022-07-25 09:28:59.174 HD Request # 2 \| Downloading Historical Daily chart data for XAUUSD. Starting date: 2022-07-21. Service: fxcm \| 2022-07-25 09:28:59.176 HD Request # 2 \| Using server: ds4.sierracharts.com port 10149 \| 2022-07-25 09:28:59.176 Socket (2) \| Creating socket. \| 2022-07-25 09:28:59.176 Socket (2) \| New receive buffer size: 5242880 \| 2022-07-25 09:28:59.176 Socket (2) \| Connecting to IP: 192.81.56.146. \| 2022-07-25 09:28:59.176 Socket (1) \| Socket gracefully closed by remote side. \| 2022-07-25 09:28:59.291 Socket (1) \| Closed. \| 2022-07-25 09:28:59.291 HD Request # 2 \| Setting DTC encoding to Binary VLS \| 2022-07-25 09:28:59.409 HD Request # 2 \| Sending historical data logon request message. \| 2022-07-25 09:28:59.409 HD Request # 2 \| Requesting historical Daily data starting at 2022-07-21. \| 2022-07-25 09:29:00.040 HD Request # 2 \| Decompressing data. \| 2022-07-25 09:29:00.155 HD Request # 2 \| Receiving historical Daily data for XAUUSD starting at 2022-07-21. \| 2022-07-25 09:29:00.185 HD Request # 2 \| Writing historical Daily data to the file XAUUSD.dly. \| 2022-07-25 09:29:00.186 Socket (2) \| CloseSocket call. \| 2022-07-25 09:29:00.290 Socket (2) \| Shutdown started. Waiting for graceful close. \| 2022-07-25 09:29:00.290 Historical data download thread signaled to stop. \| 2022-07-25 09:29:00.291 HD Request # 2 \| Received 3 Daily data records from 2022-07-21 00:00:00 to 2022-07-25 00:00:00 (5.0 days) and wrote 3 records for XAUUSD \| 2022-07-25 09:29:00.291 HD Request # 2 \| Completion time: 1s. \| 2022-07-25 09:29:00.291 HD Request # 2 \| Daily data download complete for XAUUSD. Unique request ID: 2 \| 2022-07-25 09:29:00.291 Removing historical data download ID 2. \| 2022-07-25 09:29:00.291 Triggering next historical data download in queue. \| 2022-07-25 09:29:00.291 HD Request # 3 \| Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm \| 2022-07-25 09:29:00.291 HD Request # 3 \| Download start date-time: 2022-07-25 07:27:06.000000. File last date-time: 2022-07-25 07:27:06.307000 \| 2022-07-25 09:29:00.291 HD Request # 3 \| Using server: ds12.sierracharts.com port 10150 \| 2022-07-25 09:29:00.291 Socket (1) \| Creating socket. \| 2022-07-25 09:29:00.291 Socket (1) \| New receive buffer size: 5242880 \| 2022-07-25 09:29:00.291 Socket (1) \| Connecting to IP: 204.15.197.14. \| 2022-07-25 09:29:00.291 XAUUSD[M] Daily #2 \| Reloading chart. \| 2022-07-25 09:29:00.307 Socket (2) \| Socket gracefully closed by remote side. \| 2022-07-25 09:29:00.403 Socket (2) \| Closed. \| 2022-07-25 09:29:00.403 HD Request # 3 \| Setting DTC encoding to Binary VLS \| 2022-07-25 09:29:00.541 HD Request # 3 \| Sending historical data logon request message. \| 2022-07-25 09:29:00.541 HD Request # 3 \| Requesting Intraday data. Start date-time: 2022-07-25 07:27:06. Record interval: 0. Symbol: US30 \| 2022-07-25 09:29:00.658 HD Request # 3 \| Decompressing data. \| 2022-07-25 09:29:00.783 HD Request # 3 \| Receiving Intraday data for US30 starting at 2022-07-25 07:27:06.117000 \| 2022-07-25 09:29:01.156 Socket (1) \| CloseSocket call. \| 2022-07-25 09:29:01.391 Historical data download thread signaled to stop. \| 2022-07-25 09:29:01.391 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-07-25 09:29:01.391 HD Request # 3 \| Timestamp of first Intraday data file record written: 2022-07-25 07:27:06.393000. \| 2022-07-25 09:29:01.391 HD Request # 3 \| Received 20396 Intraday data records from 2022-07-25 07:27:06.117000 to 2022-07-25 09:28:59.971000 (2.0 hours) and wrote 20394 records for US30 \| 2022-07-25 09:29:01.391 HD Request # 3 \| Completion time: 1s. \| 2022-07-25 09:29:01.391 HD Request # 3 \| Intraday data download complete for US30. Unique request ID: 3 \| 2022-07-25 09:29:01.391 Removing historical data download ID 3. \| 2022-07-25 09:29:01.391 HD Request # 3 \| Enabling Intraday chart updating for symbol. \| 2022-07-25 09:29:01.391 Triggering next historical data download in queue. \| 2022-07-25 09:29:01.391 Historical data for US30 is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2022-07-25 09:29:01.391 HD Request # 4 \| Downloading Intraday chart data for USOil to the file USOil.scid. Service: fxcm \| 2022-07-25 09:29:01.392 HD Request # 4 \| Download start date-time: 2022-07-25 07:27:13.000000. File last date-time: 2022-07-25 07:27:13.527000 \| 2022-07-25 09:29:01.392 HD Request # 4 \| Using server: ds4.sierracharts.com port 10149 \| 2022-07-25 09:29:01.392 Socket (2) \| Creating socket. \| 2022-07-25 09:29:01.392 Socket (2) \| New receive buffer size: 5242880 \| 2022-07-25 09:29:01.392 Socket (2) \| Connecting to IP: 192.81.56.146. \| 2022-07-25 09:29:01.392 Socket (1) \| Socket gracefully closed by remote side. \| 2022-07-25 09:29:01.508 Socket (1) \| Closed. \| 2022-07-25 09:29:01.508 HD Request # 4 \| Setting DTC encoding to Binary VLS \| 2022-07-25 09:29:01.625 HD Request # 4 \| Sending historical data logon request message. \| 2022-07-25 09:29:01.625 HD Request # 4 \| Requesting Intraday data. Start date-time: 2022-07-25 07:27:13. Record interval: 0. Symbol: USOil \| 2022-07-25 09:29:01.738 HD Request # 4 \| Decompressing data. \| 2022-07-25 09:29:01.854 HD Request # 4 \| Receiving Intraday data for USOil starting at 2022-07-25 07:27:13.014000 \| 2022-07-25 09:29:02.204 Socket (2) \| CloseSocket call. \| 2022-07-25 09:29:02.437 Socket (2) \| Shutdown started. Waiting for graceful close. \| 2022-07-25 09:29:02.437 Historical data download thread signaled to stop. \| 2022-07-25 09:29:02.437 HD Request # 4 \| Timestamp of first Intraday data file record written: 2022-07-25 07:27:15.535000. \| 2022-07-25 09:29:02.437 HD Request # 4 \| Received 21019 Intraday data records from 2022-07-25 07:27:13.014000 to 2022-07-25 09:28:56.866000 (2.0 hours) and wrote 21016 records for USOil \| 2022-07-25 09:29:02.437 HD Request # 4 \| Completion time: 1s. \| 2022-07-25 09:29:02.438 HD Request # 4 \| Intraday data download complete for USOil. Unique request ID: 4 \| 2022-07-25 09:29:02.438 Removing historical data download ID 4. \| 2022-07-25 09:29:02.438 HD Request # 4 \| Enabling Intraday chart updating for symbol. \| 2022-07-25 09:29:02.438 Triggering next historical data download in queue. \| 2022-07-25 09:29:02.438 Historical data for USOil is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2022-07-25 09:29:02.438 HD Request # 5 \| Downloading Historical Daily chart data for SPX500. Starting date: 2022-07-21. Service: fxcm \| 2022-07-25 09:29:02.439 HD Request # 5 \| Using server: ds12.sierracharts.com port 10150 \| 2022-07-25 09:29:02.440 Socket (3) \| Creating socket. \| 2022-07-25 09:29:02.440 Socket (3) \| New receive buffer size: 5242880 \| 2022-07-25 09:29:02.440 Socket (3) \| Connecting to IP: 204.15.197.14. \| 2022-07-25 09:29:02.440 Socket (2) \| Socket gracefully closed by remote side. \| 2022-07-25 09:29:02.550 Socket (2) \| Closed. \| 2022-07-25 09:29:02.550 HD Request # 5 \| Setting DTC encoding to Binary VLS \| 2022-07-25 09:29:02.685 HD Request # 5 \| Sending historical data logon request message. \| 2022-07-25 09:29:02.685 HD Request # 5 \| Requesting historical Daily data starting at 2022-07-21. \| 2022-07-25 09:29:02.802 HD Request # 5 \| Decompressing data. \| 2022-07-25 09:29:02.918 HD Request # 5 \| Receiving historical Daily data for SPX500 starting at 2022-07-21. \| 2022-07-25 09:29:02.946 HD Request # 5 \| Writing historical Daily data to the file SPX500.dly. \| 2022-07-25 09:29:02.946 Socket (3) \| CloseSocket call. \| 2022-07-25 09:29:03.016 Socket (3) \| Shutdown started. Waiting for graceful close. \| 2022-07-25 09:29:03.016 Historical data download thread signaled to stop. \| 2022-07-25 09:29:03.016 HD Request # 5 \| Received 3 Daily data records from 2022-07-21 00:00:00 to 2022-07-25 00:00:00 (5.0 days) and wrote 3 records for SPX500 \| 2022-07-25 09:29:03.017 HD Request # 5 \| Completion time: 1s. \| 2022-07-25 09:29:03.017 HD Request # 5 \| Daily data download complete for SPX500. Unique request ID: 5 \| 2022-07-25 09:29:03.017 Removing historical data download ID 5. \| 2022-07-25 09:29:03.017 Triggering next historical data download in queue. \| 2022-07-25 09:29:03.017 HD Request # 6 \| Downloading Historical Daily chart data for EURUSD. Starting date: 2022-07-21. Service: fxcm \| 2022-07-25 09:29:03.018 HD Request # 6 \| Using server: ds4.sierracharts.com port 10149 \| 2022-07-25 09:29:03.018 Socket (1) \| Creating socket. \| 2022-07-25 09:29:03.018 Socket (1) \| New receive buffer size: 5242880 \| 2022-07-25 09:29:03.019 Socket (1) \| Connecting to IP: 192.81.56.146. \| 2022-07-25 09:29:03.019 SPX500[M] Daily #6 \| Reloading chart. \| 2022-07-25 09:29:03.025 Socket (3) \| Socket gracefully closed by remote side. \| 2022-07-25 09:29:03.133 Socket (3) \| Closed. \| 2022-07-25 09:29:03.133 HD Request # 6 \| Setting DTC encoding to Binary VLS \| 2022-07-25 09:29:03.254 HD Request # 6 \| Sending historical data logon request message. \| 2022-07-25 09:29:03.254 HD Request # 6 \| Requesting historical Daily data starting at 2022-07-21. \| 2022-07-25 09:29:03.368 HD Request # 6 \| Decompressing data. \| 2022-07-25 09:29:03.482 HD Request # 6 \| Receiving historical Daily data for EURUSD starting at 2022-07-21. \| 2022-07-25 09:29:03.492 HD Request # 6 \| Writing historical Daily data to the file EURUSD.dly. \| 2022-07-25 09:29:03.492 Socket (1) \| CloseSocket call. \| 2022-07-25 09:29:03.582 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-07-25 09:29:03.582 Historical data download thread signaled to stop. \| 2022-07-25 09:29:03.582 HD Request # 6 \| Received 3 Daily data records from 2022-07-21 00:00:00 to 2022-07-25 00:00:00 (5.0 days) and wrote 3 records for EURUSD \| 2022-07-25 09:29:03.582 HD Request # 6 \| Completion time: 0s. \| 2022-07-25 09:29:03.582 HD Request # 6 \| Daily data download complete for EURUSD. Unique request ID: 6 \| 2022-07-25 09:29:03.582 Removing historical data download ID 6. \| 2022-07-25 09:29:03.582 Triggering next historical data download in queue. \| 2022-07-25 09:29:03.582 HD Request # 7 \| Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm \| 2022-07-25 09:29:03.582 HD Request # 7 \| Download start date-time: 2022-07-25 07:27:31.000000. File last date-time: 2022-07-25 07:27:31.823000 \| 2022-07-25 09:29:03.583 HD Request # 7 \| Using server: ds12.sierracharts.com port 10150 \| 2022-07-25 09:29:03.583 Socket (2) \| Creating socket. \| 2022-07-25 09:29:03.583 Socket (2) \| New receive buffer size: 5242880 \| 2022-07-25 09:29:03.583 Socket (2) \| Connecting to IP: 204.15.197.14. \| 2022-07-25 09:29:03.583 Socket (1) \| Socket gracefully closed by remote side. \| 2022-07-25 09:29:03.696 Socket (1) \| Closed. \| 2022-07-25 09:29:03.696 HD Request # 7 \| Setting DTC encoding to Binary VLS \| 2022-07-25 09:29:03.836 HD Request # 7 \| Sending historical data logon request message. \| 2022-07-25 09:29:03.836 HD Request # 7 \| Requesting Intraday data. Start date-time: 2022-07-25 07:27:31. Record interval: 0. Symbol: EURUSD \| 2022-07-25 09:29:03.953 HD Request # 7 \| Decompressing data. \| 2022-07-25 09:29:04.075 HD Request # 7 \| Receiving Intraday data for EURUSD starting at 2022-07-25 07:27:31.032000 \| 2022-07-25 09:29:04.450 HD Request # 7 \| Timestamp of first Intraday data file record written: 2022-07-25 07:27:32.020000. \| 2022-07-25 09:29:04.819 Socket (2) \| CloseSocket call. \| 2022-07-25 09:29:04.836 Historical data download thread signaled to stop. \| 2022-07-25 09:29:04.836 Socket (2) \| Shutdown started. Waiting for graceful close. \| 2022-07-25 09:29:04.836 HD Request # 7 \| Received 56633 Intraday data records from 2022-07-25 07:27:31.032000 to 2022-07-25 09:29:04.138000 (2.0 hours) and wrote 56620 records for EURUSD \| 2022-07-25 09:29:04.837 HD Request # 7 \| Completion time: 1s. \| 2022-07-25 09:29:04.837 HD Request # 7 \| Intraday data download complete for EURUSD. Unique request ID: 7 \| 2022-07-25 09:29:04.837 Removing historical data download ID 7. \| 2022-07-25 09:29:04.837 HD Request # 7 \| Enabling Intraday chart updating for symbol. \| 2022-07-25 09:29:04.837 Triggering next historical data download in queue. \| 2022-07-25 09:29:04.837 Historical data for EURUSD is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2022-07-25 09:29:04.837 HD Request # 8 \| Downloading Intraday chart data for AAPL-NQTV to the file AAPL-NQTV.scid. Service: nasdaq_exchange.data \| 2022-07-25 09:29:04.837 HD Request # 8 \| Download start date-time: 2022-07-22 23:56:49.000000. File last date-time: 2022-07-22 23:56:49.395000 \| 2022-07-25 09:29:04.837 HD Request # 8 \| Using server: ds25.sierracharts.com port 10149 \| 2022-07-25 09:29:04.837 Socket (1) \| Creating socket. \| 2022-07-25 09:29:04.838 Socket (1) \| New receive buffer size: 5242880 \| 2022-07-25 09:29:04.838 Socket (1) \| Connecting to IP: 38.65.8.115. \| 2022-07-25 09:29:04.838 Socket (2) \| Socket gracefully closed by remote side. \| 2022-07-25 09:29:04.957 Socket (2) \| Closed. \| 2022-07-25 09:29:04.957 HD Request # 8 \| Setting DTC encoding to Binary VLS \| 2022-07-25 09:29:05.038 HD Request # 8 \| Sending historical data logon request message. \| 2022-07-25 09:29:05.038 HD Request # 8 \| Requesting Intraday data. Start date-time: 2022-07-22 23:56:49. Record interval: 0. Symbol: AAPL-NQTV \| 2022-07-25 09:29:05.565 HD Request # 8 \| Decompressing data. \| 2022-07-25 09:29:05.664 HD Request # 8 \| Receiving Intraday data for AAPL-NQTV starting at 2022-07-22 23:56:49.395000 \| 2022-07-25 09:29:05.665 Socket (1) \| CloseSocket call. \| 2022-07-25 09:29:05.665 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-07-25 09:29:05.665 Historical data download thread signaled to stop. \| 2022-07-25 09:29:05.666 HD Request # 8 \| Timestamp of first Intraday data file record written: 2022-07-25 08:00:01.360000. \| 2022-07-25 09:29:05.666 HD Request # 8 \| Received 526 Intraday data records from 2022-07-22 23:56:49.395000 to 2022-07-25 09:14:01.600000 (2.4 days) and wrote 525 records for AAPL-NQTV \| 2022-07-25 09:29:05.666 HD Request # 8 \| Completion time: 1s. \| 2022-07-25 09:29:05.666 HD Request # 8 \| Intraday data download complete for AAPL-NQTV. Unique request ID: 8 \| 2022-07-25 09:29:05.666 Removing historical data download ID 8. \| 2022-07-25 09:29:05.666 HD Request # 8 \| Enabling Intraday chart updating for symbol. \| 2022-07-25 09:29:05.666 Triggering next historical data download in queue. \| 2022-07-25 09:29:05.666 Historical data for AAPL-NQTV is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2022-07-25 09:29:05.666 No download requests in the queue to start downloads for. \| 2022-07-25 09:29:05.666 Socket (1) \| Socket gracefully closed by remote side. \| 2022-07-25 09:29:05.763 Socket (1) \| Closed. \| 2022-07-25 09:29:05.763 Rithmic Direct - DTC \| Using server connection: Rithmic Paper Trading-Europe-Aggregated \| 2022-07-25 09:29:19.082 Rithmic Direct - DTC \| Connecting to the server rsc-ie.rithmic.com. Port 40800 \| 2022-07-25 09:29:19.083 DTC Client socket (1) \| Creating socket. Using TLS 1.2. \| 2022-07-25 09:29:19.219 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2022-07-25 09:29:19.219 DTC Client socket (1) \| Connecting to IP: 34.251.179.156. \| 2022-07-25 09:29:19.219 Rithmic Direct - DTC \| Network connection to server complete. \| 2022-07-25 09:29:19.261 Rithmic Direct - DTC \| Starting socket receive thread. \| 2022-07-25 09:29:19.261 Rithmic Direct - DTC \| Setting DTC encoding to Binary \| 2022-07-25 09:29:19.261 Rithmic Direct - DTC \| Sending logon request message. \| 2022-07-25 09:29:19.261 Rithmic Direct - DTC \| Received logon response. \| 2022-07-25 09:29:19.484 Rithmic Direct - DTC \| Server Name: . \| 2022-07-25 09:29:19.484 Rithmic Direct - DTC \| Server protocol version: 8. Client protocol version: 8 \| 2022-07-25 09:29:19.484 Rithmic Direct - DTC \| Logon error received from server: permission denied \| 2022-07-25 09:29:19.484 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2022-07-25 09:29:19.484 Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-07-25 09:29:19.484 Rithmic Direct - DTC \| Waiting for socket receive thread to end \| 2022-07-25 09:29:19.521 DTC Client socket (1) \| CloseSocket call. \| 2022-07-25 09:29:19.522 Rithmic Direct - DTC \| Disconnected. \| 2022-07-25 09:29:19.522 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-07-25 09:29:19.522 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-07-25 09:29:19.522 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2022-07-25 09:29:19.562 DTC Client socket (1) \| Closed. \| 2022-07-25 09:29:19.562 Rithmic Direct - DTC \| Using server connection: Rithmic Paper Trading-Europe-Aggregated \| 2022-07-25 09:29:23.535 Rithmic Direct - DTC \| Connecting to the server rsc-ie.rithmic.com. Port 40800 \| 2022-07-25 09:29:23.536 DTC Client socket (1) \| Creating socket. Using TLS 1.2. \| 2022-07-25 09:29:23.536 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2022-07-25 09:29:23.537 DTC Client socket (1) \| Connecting to IP: 34.251.179.156. \| 2022-07-25 09:29:23.537 Rithmic Direct - DTC \| Network connection to server complete. \| 2022-07-25 09:29:23.577 Rithmic Direct - DTC \| Starting socket receive thread. \| 2022-07-25 09:29:23.577 Rithmic Direct - DTC \| Setting DTC encoding to Binary \| 2022-07-25 09:29:23.577 Rithmic Direct - DTC \| Sending logon request message. \| 2022-07-25 09:29:23.577 Rithmic Direct - DTC \| Received logon response. \| 2022-07-25 09:29:23.807 Rithmic Direct - DTC \| Server Name: . \| 2022-07-25 09:29:23.807 Rithmic Direct - DTC \| Server protocol version: 8. Client protocol version: 8 \| 2022-07-25 09:29:23.807 Rithmic Direct - DTC \| Logon error received from server: permission denied \| 2022-07-25 09:29:23.807 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2022-07-25 09:29:23.807 Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-07-25 09:29:23.807 Rithmic Direct - DTC \| Waiting for socket receive thread to end \| 2022-07-25 09:29:23.817 DTC Client socket (1) \| CloseSocket call. \| 2022-07-25 09:29:23.818 Rithmic Direct - DTC \| Disconnected. \| 2022-07-25 09:29:23.818 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-07-25 09:29:23.818 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-07-25 09:29:23.818 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2022-07-25 09:29:23.858 DTC Client socket (1) \| Closed. \| 2022-07-25 09:29:23.858 Rithmic Direct - DTC \| Using server connection: Rithmic Paper Trading-Europe-Aggregated \| 2022-07-25 09:29:27.806 Rithmic Direct - DTC \| Connecting to the server rsc-ie.rithmic.com. Port 40800 \| 2022-07-25 09:29:27.808 DTC Client socket (1) \| Creating socket. Using TLS 1.2. \| 2022-07-25 09:29:27.809 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2022-07-25 09:29:27.809 DTC Client socket (1) \| Connecting to IP: 34.251.179.156. \| 2022-07-25 09:29:27.809 Rithmic Direct - DTC \| Network connection to server complete. \| 2022-07-25 09:29:27.851 Rithmic Direct - DTC \| Starting socket receive thread. \| 2022-07-25 09:29:27.851 Rithmic Direct - DTC \| Setting DTC encoding to Binary \| 2022-07-25 09:29:27.851 Rithmic Direct - DTC \| Sending logon request message. \| 2022-07-25 09:29:27.851 Rithmic Direct - DTC \| Received logon response. \| 2022-07-25 09:29:28.072 Rithmic Direct - DTC \| Server Name: . \| 2022-07-25 09:29:28.072 Rithmic Direct - DTC \| Server protocol version: 8. Client protocol version: 8 \| 2022-07-25 09:29:28.072 Rithmic Direct - DTC \| Logon error received from server: permission denied \| 2022-07-25 09:29:28.072 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2022-07-25 09:29:28.072 Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-07-25 09:29:28.072 Rithmic Direct - DTC \| Waiting for socket receive thread to end \| 2022-07-25 09:29:28.102 DTC Client socket (1) \| CloseSocket call. \| 2022-07-25 09:29:28.102 Rithmic Direct - DTC \| Disconnected. \| 2022-07-25 09:29:28.102 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-07-25 09:29:28.102 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-07-25 09:29:28.102 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2022-07-25 09:29:28.142 DTC Client socket (1) \| Closed. \| 2022-07-25 09:29:28.142 File >> Disconnect selected. \| 2022-07-25 09:29:31.106 DTC Client socket (0) \| CloseSocket call. \| 2022-07-25 09:29:31.106 Rithmic Direct - DTC \| Disconnected. \| 2022-07-25 09:29:31.106 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (1) \| Creating socket. Using TLS 1.2. \| 2022-07-25 09:29:57.817 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (1) \| New receive buffer size: 32768 \| 2022-07-25 09:29:57.817 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (1) \| Connecting to IP: 38.79.0.89. \| 2022-07-25 09:29:57.817 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (1) \| Socket gracefully closed by remote side. \| 2022-07-25 09:29:58.323 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (1) \| CloseSocket call. \| 2022-07-25 09:29:58.324 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (1) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2022-07-25 09:29:58.324 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (1) \| Closed. \| 2022-07-25 09:29:58.324

[2022-07-25 11:36:57] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is what we see: Rithmic Direct - DTC \| Logon error received from server: permission denied \| 2022-07-25 09:29:19.484 Refer to the documentation here for this: Rithmic Trading Platform Service: Permission Denied Resolution Procedure This is unrelated to the Service Package. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2022-07-25 12:54:15] #3 [Go To First Post]
MarcOh - Posts: 171
yeah, thats what I see as well. God damn it this rithmic crap shit- I hate it. I will contact the broker. Thx and have a great day.

[2022-07-25 13:19:02] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes the "permission denied" error is very frustrating because it can occur for various reasons and it is just a generalized error message. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2022-07-25 14:53:45] #5 [Go To First Post]
MarcOh - Posts: 171
Yes. Especially annoying because you can't trade with "atas" and co but the NQ still makes the short move while you wait for answer from your broker. It's about time that I trade my own account.

[2022-07-25 15:03:22] #6 [Go To First Post]
MarcOh - Posts: 171
little update. they changed the password, Im connected, but i do not receive any data. any last advice from your side maybe?


Attachment Deleted. Screenshot_4.png / V - Attached On 2022-07-25 15:03:18 UTC - Size: 184.27 KB - 121 views

[2022-07-25 17:11:31] #7 [Go To First Post]
John - SC Support - Posts: 38678
That is the wrong symbol for Rithmic. With your chartbook open, select Edit >> Translate Symbols to Current Service. This will update the symbols to the Rithmic symbols. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-07-25 22:10:33] #8 [Go To First Post]
MarcOh - Posts: 171
I did. Still the same problem.I will contact the broker.

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