Support Board
Date/Time: Sat, 15 Mar 2025 16:05:25 +0000
GAIN CAPITAL service
View Count: 484
| [2022-07-25 09:22:49] |
| User705246 - Posts: 1 |
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Hi i use gain capital service for real data and it is ok for 1 or half of an hour but after 1 hour or less this message comes up : "Gain Capital |Expired|" and status is waiting to connect please help me to solve this |
| [2022-07-25 11:35:25] |
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It appears to us that your Gain capital account is "expired". You need to ask Gain Capital about this. We do not have any control over this. In the meantime: To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-07-25 11:36:09
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