Support Board
Date/Time: Sat, 15 Mar 2025 16:07:49 +0000
no order routing
View Count: 413
| [2022-07-25 09:13:35] |
| User754379 - Posts: 13 |
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Hi, i using Denali and Interactive Brokers. Until today the trading via Sierrachart with interactivebrokers with eurex futures worked well. Since today i get a error message and no orders are routed. If i place an order at the MES for example, everything is working. Only at eurex instruments it seems something changed. please could you give me an solution for my problem.. i checked the instruments settings if i see there any changes, but the instrument name of DAX DTB-EUR1 is FDXS and die DAX DTB-EUR25 ist FDAX like the Instrument of interactive Brokers in the TWS... Hope to here you soon. BR Joe
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| [2022-07-25 13:37:25] |
| User565063 - Posts: 4 |
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Hi, same issue here. It seems to be only with EUREX symbols. Please let us know. Thank you Giorgio |
| [2022-07-25 13:43:22] |
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We have to release the Symbol Settings changes for Interactive Brokers for EUREX and we apologize for being late with this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-07-25 13:43:39
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| [2022-07-25 13:58:53] |
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We have updated the Interactive Brokers EUREX Symbol Settings and changed -DTB to -EUREX due to a change from Interactive Brokers today. Follow the instructions here to update the Symbol Settings within Sierra Chart: Global Symbol Settings: Update Global Symbol Settings You also need to update the -DTB to -EUREX for symbols in existing Charts, Trading DOMs and Quote Boards within Sierra Chart. Instructions: Changing the Symbol of a Chart The updated EUREX symbols are listed in File >> Find Symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-07-25 15:37:14
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