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Date/Time: Sat, 15 Mar 2025 16:05:25 +0000



Not receiving real time data

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[2022-07-24 14:54:16]
User424274 - Posts: 6
I am not receiving real time data. Had my broker support try to help me and couldn't. Weird thing is that I wanted to uninstall Sierra Chart and couldn't find the app to uninstall it. Any ideas? My charts work on my other computer.

Thanks,

Larry
[2022-07-24 17:56:35]
Sierra Chart Engineering - Posts: 104368
What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on.

You do not need to uninstall Sierra Chart but here are the instructions for that:
Software Download: Uninstalling
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-07-24 18:25:12]
User424274 - Posts: 6
I trade the Indexes...mini ES and mini RTY
[2022-07-24 20:49:47]
Sierra Chart Engineering - Posts: 104368
Complete the market data agreement here and then activate the CME exchange:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME



You only need to activate the CME top of book nonprofessional exchange.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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