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Date/Time: Sat, 15 Mar 2025 07:53:29 +0000



Seirra Chart freezes

View Count: 390

[2022-07-22 20:19:01]
Joel Wisdo1 - Posts: 15
Hello,

Where there changes made to the current release? I have chart that freezes now when I open it. I have been working on it for the last 8 months and now it will not open on Sierra Chart. I am still using the same machine. Nothing has changed on my end (hardware nor software) on my end. Just checking if something was changed with the current release. I have turned off my virus software and went through your check list but no luck.
[2022-07-22 20:44:19]
John - SC Support - Posts: 38678
There are always changing occurring, but nothing that should cause an issue with opening a chartbook that has been kept up to date.

But, if you made a large jump in versions, then it is possible that the chartbook is not compatible with the current release. Refer to the following if this is the case:
Chartbooks (Workspaces): Opening Older Chartbooks

If the above does not apply, then please attach the Chartbook to this thread for us to take a look at it. Refer to the information at the following link for how to attach a file:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
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Sierra Chart Teton Futures Order Routing

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