Support Board
Date/Time: Fri, 07 Feb 2025 14:56:01 +0000
not able to add a file
View Count: 1149
| [2022-07-20 21:26:00] |
| MOHAMMAD TAMIR - Posts: 9 |
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hey, I'm not able to add the new file to the software its saying convert the file please help me out. |
| [2022-07-20 22:24:54] |
| John - SC Support - Posts: 37808 |
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If this is a Chartbook that you received from someone an the log is stating that the chartbook is not valid, then you need to follow the procedure outlined at the following link: Chartbooks (Workspaces): Opening Older Chartbooks Or you can attach the chartbook to this thread and we will update it for you. Refer to the instructions to attach a file here: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile If this is something else, then we need more information. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-21 07:19:43] |
| MOHAMMAD TAMIR - Posts: 9 |
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hey, yes it is a chartbox and I want it to run urgently on my sierra chart please fix it because I don't know much about sierra chart I recently made an account here please fix this file |
Attachment Deleted. Private File |
| [2022-07-21 15:25:14] |
| MOHAMMAD TAMIR - Posts: 9 |
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please help me out guys this is my chartbook file and yes its 3 years old file and it is not working in my SC version please do update it or make it work for me |
Private File Attachment Deleted. |
| [2022-07-21 15:50:09] |
| Sierra_Chart Engineering - Posts: 18330 |
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The converted Chartbook is attached.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
 G7FXFOUNDATIONDOMCHARTBOOK-200330-085855.Cht - Attached On 2022-07-21 15:50:01 UTC - Size: 20.3 KB - 294 views |
| [2022-08-01 14:49:00] |
| MOHAMMAD TAMIR - Posts: 9 |
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hey there, please convert these attached files also Date Time Of Last Edit: 2022-08-01 14:49:34
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Private File |
| [2022-08-01 16:00:22] |
| John - SC Support - Posts: 37808 |
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Attached are the updated chartbooks.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| G7FXFOUNDATIONDOMCHARTBOOK-200330-085855 (1).Cht - Attached On 2022-08-01 15:58:05 UTC - Size: 20.54 KB - 179 views G7FXPROFOOTPRINTCHARTBOOK-200409-002540.Cht - Attached On 2022-08-01 15:58:11 UTC - Size: 44.07 KB - 170 views G7FXSTAGE1PROFILECHARTBOOK-200608-010449.Cht - Attached On 2022-08-01 15:58:19 UTC - Size: 37.21 KB - 234 views G7FXSTAGE2FINALCHARTBOOKALL-200608-010527.Cht - Attached On 2022-08-01 15:58:49 UTC - Size: 64.65 KB - 205 views G7FXSTAGE2FINALCHARTBOOKCLONLY-200608-010527.Cht - Attached On 2022-08-01 15:58:57 UTC - Size: 29.9 KB - 180 views G7FXSTAGE2WKLYVWAPPROFILECHARTBOOK-200608-011835.Cht - Attached On 2022-08-01 15:59:41 UTC - Size: 45.9 KB - 172 views G7FXSTAGE2FINALCHARTBOOKESONLY-200608-010527.Cht - Attached On 2022-08-01 16:00:16 UTC - Size: 35.46 KB - 195 views |
| [2022-08-30 10:00:48] |
| MOHAMMAD TAMIR - Posts: 9 |
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hi there, i just paid 36 USD for 36 base advanced package service but, now its showing "transaction is in progress" and "Failed to set Service Package to the '5 - Base Advanced' option with the End Date of 2022-10-31. Insufficient balance to activate service. A balance of at least 36 USD is required for tamirmohammad to pay for all required services. Current balance for account (tamirmohammad) is 0.00 USD. Make Payment For 36 USD: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit&Amount=36" please help me I'm new here |
| [2022-08-30 17:57:11] |
| John - SC Support - Posts: 37808 |
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We see that you added the funds and activated Package 5 for one month, so you should be all set.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-17 07:02:22] |
| MOHAMMAD TAMIR - Posts: 9 |
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hey there, Can you guys please help me with the volume profile tool I am not able to add it to my template perfectly please guide me with its setting for the previous day value |
| [2022-09-19 16:32:23] |
| John - SC Support - Posts: 37808 |
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We think what you are looking for is explained here: Volume By Price Study: 1 Day Volume Profiles Showing Prior Day For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-28 16:49:38] |
| MOHAMMAD TAMIR - Posts: 9 |
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hey, can you tell me the bar name in this photo which type of bar are these? and what are their name and is it available in the sierra chart? |
 IMG_20220928_212953.jpg / V - Attached On 2022-09-28 16:47:56 UTC - Size: 4.64 MB - 123 views Attachment Deleted. |
| [2022-09-28 17:56:46] |
| John - SC Support - Posts: 37808 |
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All we can say is that they look like standard Candlestick bars with special coloring. You can change the color of the outside of the candlestick separately from the interior. Refer to the following (and the 3 items below it): Graphics Settings: Candlestick Up Outline Also, there may be special coloring occurring, in which chase look at our Color Bar Based on Alert Condition study: Color Bar Based on Alert Condition For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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