Support Board
Date/Time: Tue, 26 Nov 2024 11:31:52 +0000
Problems connection Sierra Chart 1131 / TTNet
View Count: 1068
[2014-05-08 07:15:47] |
salsem - Posts: 43 |
Hello SC Support, This morning I have problems with connections Sierra 1131 / AMP / TTNet AMP/TTNet: Connecting. | 2014-05-08 03:05:32 Starting the Price Feed session. Connecting to 12.41.48.53 port 10501... | 2014-05-08 03:05:32 The network socket is connected. | 2014-05-08 03:05:32 TT FIX Data: Sending the Logon message. | 2014-05-08 03:05:32 TT FIX Data: Received a Logout message. Text = You are not allowed to log in at this time. A Forced Logoff has been applied to your user. | 2014-05-08 03:05:32 TT FIX Data: Sending a Logout message. Text = Received Logout message. | 2014-05-08 03:05:32 Socket has been shutdown and closed. | 2014-05-08 03:05:32 TT FIX Data: Logged out and disconnected. | 2014-05-08 03:05:32 Disconnected from TT FIX Price Feed session. | 2014-05-08 03:05:32 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-05-08 03:05:32 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-05-08 03:05:32 AMP/TTNet: Disconnected. | 2014-05-08 03:05:32 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-05-08 03:05:32 waiting for reply Thanks in advance.SEW |
[2014-05-08 07:21:20] |
Sierra Chart Engineering - Posts: 104368 |
Contact your broker let them know you are getting this message: TT FIX Data: Received a Logout message. Text = You are not allowed to log in at this time. A Forced Logoff has been applied to your user. | 2014-05-08 03:05:32
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-05-08 08:42:38] |
Paul.M - Posts: 113 |
I had the same problem this morning. I contacted AMP support and it works now. :) Date Time Of Last Edit: 2014-05-08 08:52:25
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