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Date/Time: Tue, 26 Nov 2024 11:31:52 +0000



Problems connection Sierra Chart 1131 / TTNet

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[2014-05-08 07:15:47]
salsem - Posts: 43
Hello SC Support,

This morning I have problems with connections Sierra 1131 / AMP / TTNet


AMP/TTNet: Connecting. | 2014-05-08 03:05:32
Starting the Price Feed session. Connecting to 12.41.48.53 port 10501... | 2014-05-08 03:05:32
The network socket is connected. | 2014-05-08 03:05:32
TT FIX Data: Sending the Logon message. | 2014-05-08 03:05:32
TT FIX Data: Received a Logout message. Text = You are not allowed to log in at this time. A Forced Logoff has been applied to your user. | 2014-05-08 03:05:32
TT FIX Data: Sending a Logout message. Text = Received Logout message. | 2014-05-08 03:05:32
Socket has been shutdown and closed. | 2014-05-08 03:05:32
TT FIX Data: Logged out and disconnected. | 2014-05-08 03:05:32
Disconnected from TT FIX Price Feed session. | 2014-05-08 03:05:32
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-05-08 03:05:32
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-05-08 03:05:32
AMP/TTNet: Disconnected. | 2014-05-08 03:05:32
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-05-08 03:05:32

waiting for reply
Thanks in advance.SEW

[2014-05-08 07:21:20]
Sierra Chart Engineering - Posts: 104368
Contact your broker let them know you are getting this message:
TT FIX Data: Received a Logout message. Text = You are not allowed to log in at this time. A Forced Logoff has been applied to your user. | 2014-05-08 03:05:32

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-05-08 08:42:38]
Paul.M - Posts: 113
I had the same problem this morning.

I contacted AMP support and it works now. :)
Date Time Of Last Edit: 2014-05-08 08:52:25

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