Support Board
Date/Time: Sat, 15 Mar 2025 02:37:19 +0000
Market orders not filled.
View Count: 383
| [2022-07-13 21:30:59] |
| User681288 - Posts: 6 |
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This issue started after I updated the software this morning. Live orders are properly sent to my broker and filled, but they are not reflected in the SC P/L nor shown on the chart (show fills and positions is ticked). Sim market orders are not filled either on SIM, the trade Orders window shows the market order and the corresponding bracket orders, the Chart shows only the bracket orders but not the entry point. The trade window shows flat (correct account filter) and 0 P/L and the position window is empty. The trade service log doesn't report anything, nor does the Message Log . On flattening, the trade service log says position does not exist. It cancels the bracket orders correctly. I'm at a loss on where to look next. Any clues? Thanks
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| [2022-07-13 21:32:38] |
| John - SC Support - Posts: 38678 |
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Please update to the latest release (v 2416). This should resolve your issues.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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