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Date/Time: Sat, 15 Mar 2025 07:58:23 +0000



NASDAQ NQTV - No Real Time Market Depth

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[2022-07-13 16:14:01]
User12089 - Posts: 365
subscribed for Denali and NQTV (using CQG for trading)

As of today, 13 July, stopped receiving Real Time Full Market Depth for NQTV - only best bid/ask. However can download historical market depth

The Time and Sales data from NQTV seems to be ok

Using symbol SPY-NQTV (in case the issue is symbol specific)

All SC instances are up to date in terms of product version

Another thing i was planning to ask and will now do it as part of this request since it is related - i have noticed that in SC Subinstances, NQTV symbols appear as [c-d] (however the data still seems real-time) ie instead of [c], while in the main SC instance they appear as [m] which is ok - why is that?
[2022-07-19 19:41:06]
Sierra Chart Engineering - Posts: 104368
This had gotten overlooked.


As of today, 13 July, stopped receiving Real Time Full Market Depth for NQTV - only best bid/ask. However can download historical market depth
Open a market depth window for the chart for that symbol. So you just see one level of depth?

Also refer to:
File Menu: Not Receiving the Full Number of Market Depth Levels

Regarding this:

Another thing i was planning to ask and will now do it as part of this request since it is related - i have noticed that in SC Subinstances, NQTV symbols appear as [c-d] (however the data still seems real-time) ie instead of [c], while in the main SC instance they appear as [m] which is ok - why is that?

Disable the Continuous Futures Contract option:
Continuous Futures Contract Charts: Continuous Futures Contract Rollover Options

Also refer to:
Chart Data and Chart Data Files: The Meaning of the [M] Designation after a Symbol
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-07-19 19:41:53

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