Support Board
Date/Time: Sat, 15 Mar 2025 03:45:00 +0000
[User Discussion] - Missing Custom Study Folder
View Count: 409
| [2022-07-12 20:05:59] |
| User152129 - Posts: 27 |
|
Hi there, I am trying a new add-on for Sierra Charts, "GomBang". The author has authorized my account. I can use it on one of my computers without any problem. But I can not use it on another computer, even though related dll s are on my data folder. This is because the second computer has no corresponding custom "user-defined study" folder, the GomBang folder. Any help/advice would be appreciated. |
| [2022-07-12 21:15:49] |
| John - SC Support - Posts: 38678 |
|
You need to ask the developer of that study about this.
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| [2022-07-13 06:43:26] |
| User152129 - Posts: 27 |
|
I contacted the developer. I have installed Visual Studio 2019 Runtime, both 32 and 64-bit versions, according to his suggestion. This solved the problem. Many thanks for your help. |
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