Support Board
Date/Time: Sat, 15 Mar 2025 03:49:49 +0000
Gap in historical data
View Count: 597
| [2022-07-12 08:47:33] |
| eveil - Posts: 1 |
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Hello, this morning I opened ES chart and found a big gap from yesterday 18:10 to today 08:00. I Followed all the steps that I've found on other threads but still can't fix the problem. I have this problem on only ES contract, on NQ contract everything is working. |
Attachment Deleted.  Untitled 12.png / V - Attached On 2022-07-12 08:45:45 UTC - Size: 1.05 MB - 133 views |
| [2022-07-12 09:24:38] |
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Follow through the detailed instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart If you still have a problem: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-07-12 09:24:51
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