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Date/Time: Sat, 15 Mar 2025 03:49:49 +0000



Gap in historical data

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[2022-07-12 08:47:33]
eveil - Posts: 1
Hello, this morning I opened ES chart and found a big gap from yesterday 18:10 to today 08:00. I Followed all the steps that I've found on other threads but still can't fix the problem.
I have this problem on only ES contract, on NQ contract everything is working.
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imageUntitled 12.png / V - Attached On 2022-07-12 08:45:45 UTC - Size: 1.05 MB - 133 views
[2022-07-12 09:24:38]
Sierra Chart Engineering - Posts: 104368
Follow through the detailed instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart

If you still have a problem:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-07-12 09:24:51

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