Support Board
Date/Time: Sat, 15 Mar 2025 02:37:20 +0000
Installation issue
View Count: 358
| [2022-07-11 17:02:22] |
| User528721 - Posts: 1 |
|
Hello Could you tell me which service plan I need and how much to pay to continue with the simulator product, the same as the free trial. I am also having trouble opening the charts after downloading the software. Hoping you can help with this. Screenshot attached. https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=66642 |
| [2022-07-11 19:01:19] |
| John - SC Support - Posts: 38678 |
|
If you are going to use the Delayed Streaming data with our Trading Evaluator service, then you would one of our Base packages (package 3 or 5) depending on your indicator needs. Refer to the information on these packages here: Description of Service Packages and Pricing: Base Packages -- With regards to the software update, we see you are on a MAC, and typically the issue is related to the path to the data, which our installer does not understand. We recommend using our Zip installer instead. Refer to the information here: Software Download: Sierra Chart Zip Installer For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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