Support Board
Date/Time: Sat, 15 Mar 2025 03:47:23 +0000
How to get real-time data?
View Count: 380
| [2022-07-11 16:48:52] |
| User534516 - Posts: 1 |
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DD 00:01:10 (Delayed) just started appearing in the chart header. How do I get real-time data? Thank you.
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| [2022-07-11 18:36:26] |
| John - SC Support - Posts: 38678 |
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Chances are that it is just a difference in your system's clock with the timestamps of the data. Check the time on your system in comparison to the data and if it is different by 1 minute and 10 seconds, then that is where that difference is coming from. Refer to the following to set your clock to the same as the Sierra Chart servers: Global Settings Menu: Set System Date-Time from Server (Global Settings menu) ---- Separate from the above, we see that you have both the following exchanges activated: - Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts - Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts You do not need both of these. If you want Market Depth then keep the one with the Market Depth, otherwise keep the other one. But you will want to deactivate whichever you do not need so you do not get charged for it again next month. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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