Login Page - Create Account

Support Board


Date/Time: Fri, 14 Mar 2025 22:25:08 +0000



Trial has no data...

View Count: 377

[2022-07-08 16:35:03]
User409862 - Posts: 1
hi- I just signed up for trial and i get no data. Does the trial include Denali data feed? how do i make it work with AMP? do I need to contact AMP to change settings?

my current AMP setup is with CQG

thank you!
[2022-07-08 17:07:04]
John - SC Support - Posts: 38678
The trial includes the Delayed Streaming Data that we have available for the CME Group, CFE, EUREX and NASDAQ Total View exchanges. We recommend getting used to the system using the delayed streaming data, as it acts like real-time data, only is 10-15 minutes behind (depending on exchange), and there is no cost to use this data.

If you want to have connectivity to an external service or get real-time data, then you will need to be on one of the Integrated Packages (packages 10, 11, or 12). Refer to the information here:
Description of Service Packages and Pricing: Packages

If you do want to connect to your CQG account and you change your package to do so, then you will need to follow these instructions to connect to CQG:
CQG Trading Platform Service: Setup Instructions

Also, we do not support data from CQG for the CME Group and EUREX exchanges. If you want data for these, you will need to use the Denali exchange Data Feed. You will find the Setup Instructions for the CME Group at the following link:
Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges*
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account