Support Board
Date/Time: Mon, 25 Nov 2024 14:54:41 +0000
inquiry
View Count: 495
| [2022-07-08 11:27:41] |
| Michał Choros-Mrozowski - Posts: 4 |
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> Good morning, > > I am writing now on behalf of my Employer . We are interested in getting 5 licences and data for ICE ENDEX – Emissions co2. > > (Privately I have go Sierra and I know how good it is). > > Before the purchase I want to ask about: > > 1. cost of one license – maybe it is different > > 2. is there any agreement? > > 3. Is there a possibility to take for 1 year or just for a half > of year? > > 4. Cost of Endex data for a professional? > > 5. How can we pay for services – only by card or also by overflow? > 6. Invoices - do you email them? > > > With regards > > _ _ > |
| [2022-07-08 14:10:36] |
| John - SC Support - Posts: 36244 |
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First of all, we do not have real-time data for ICE. Is this something you can get from your trading service? 1. We charge the same amount for all our licenses. The prices can be found at the following link: Description of Service Packages and Pricing: Packages 2. There is the following agreement that is applied when using the software. There is not an agreement that needs to be signed. Sierra Chart License Agreement 3. We only offer discounts for 3 and 6 month purchases. But you can always put enough funds in your account to cover the cost for whatever period you want. 4. We do not offer the data. 5. The primary method for payment is credit card, but there are also options for Bitcoin and wire transfers. Refer to the information on this page: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit 6. We do not mail out invoices, but they are available for download within the View Transaction Log and Payment History page which is linked on the main Account Control Panel. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-13 12:31:23] |
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Sierra Chart supports ICE data through IQ Feed: DTN IQ Feed Data Service Please confirm you received this message. Because Sierra Chart does support ICE data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-28 10:57:09] |
| Michał Choros-Mrozowski - Posts: 4 |
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Hello, I have got a short inquiry. is there a possibility to change the rollover date in the rollover each year the same month? Regards Michal |
| [2024-02-28 15:33:25] |
| John - SC Support - Posts: 36244 |
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There is not a way to control it on a monthly basis. There is a global setting that you can change each month to fit your situation, but otherwise, it affects all rollovers all the time. Refer to the following: General Settings Window: Additional Days to Add to Rollover Date for Chart and Quote Board Rollovers (Global Settings >> General Settings >> Charts >> Charts) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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