Login Page - Create Account

Support Board


Date/Time: Fri, 14 Mar 2025 22:25:06 +0000



[Locked] - I don't want to renew for the next cycle

View Count: 447

[2022-07-08 04:09:57]
Kiwi - Posts: 375
My account says "Your usage time will automatically renew in 24 days"

How do I prevent automatic renewal please? Should I choose to renew again I wish to do it manually.
[2022-07-08 05:32:58]
Sierra Chart Engineering - Posts: 104368
We disabled automatic renewals of the Service Package on your account. However, that was not necessary because there is no Services Balance on your account. There is nothing further you need to do. Thank you.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account