Support Board
Date/Time: Fri, 14 Mar 2025 22:29:05 +0000
Issues with Version 2411 loading study collections
View Count: 608
[2022-07-07 17:33:47] |
The Jabberwock - Posts: 3 |
I updated to version 2411 yesterday. My preset study collections are not loading. The charts and indicators saved in my chartbooks load properly. If I try to change a chart's study layout through the "Analysis" menu, the result is a clean default chart. For example, I have a chart in my chartbook preset with a Moving Average with volume. I load the chartbook, and the chart appears properly. I go to the "Analysis" pull down menu and selection a study collection called "Clean Chart-Volume". This should display the default price chart with the volume bars below. The result is a default price chart with no indicators (no volume). I checked the Data directory, and the *.StdyCollct files are still there. I used the study collections a week or two ago, so they recently displayed properly. The issue is not with Chartbooks. It is with Study Collections. The chartbooks load fine. The previous version prior to the update was 2402. The Study Collections worked fine with 2402. I used the Chartbook explanation to explain that the study collections saved in an existing chartbook load properly. I can make a new Chartbook and open a new Intraday chart. I try to apply the Study Collection through the "Analysis" menu to add a collection of standard, non-custom studies, and the chart remains default setup. Note that the previous version prior to update was 2402, so the changes made with version 2364 did not appear to affect these Study Collections. What should be my next troubleshooting step? I have rebooted my computer. Same results after restart. Do I need to uninstall and re-install SC? If so, how do I protect my price and study collection data in the Data directory? Regards, The Jabberwock |
[2022-07-07 18:20:59] |
John - SC Support - Posts: 38678 |
We have responded to this in the other thread.
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