Support Board
Date/Time: Wed, 19 Mar 2025 01:11:57 +0000
SC Delayed Data is not streaming
View Count: 380
| [2022-07-04 08:45:20] |
| User13668 - Posts: 294 |
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It is approx 4:42am USA ET Monday. I can load a chart with symbol MESU22 and get a chart properly drawn as at 10 minutes ago. But that is all it does. Green connection icon is on. It does no stream from that point and the only way to update the chart is to Disconnect and Reconnect. Never been a problem up until now. Tried another CME symbol and same issue. I have been trying since 1am. Have reconnected several times and even shut SC down and restarted. Cheers |
| [2022-07-04 09:16:15] |
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We are not observing any problems with this ourselves. However, you really need to update to the current version because there have been Symbol Settings changes, which require up-to-date versions, which may be the cause of this. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-07-04 09:16:29
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| [2022-07-04 09:28:00] |
| User13668 - Posts: 294 |
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That seems to have fixed it. Thanks |
| [2022-07-04 10:35:23] |
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We posted this information about this issue: Read: Solution to *Not Receiving* Delayed or Denali Real-time Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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