Support Board
Date/Time: Tue, 18 Mar 2025 02:41:41 +0000
Inverted Chart Bug: When modifying drawings copied from another chart, they delete/vanish
View Count: 1326
| [2022-06-29 13:13:56] |
| HumblyTrading - Posts: 192 |
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Hello SC Team, I found what may be a bug when using Inverted Charts. I'm using an Inverted USDX chart. When I draw rectangles or extended rectangles on the chart, and allow copy to other timeframe charts of Inverted USDX, I will then modify the drawings by moving them slightly to align with price action. Whenever I do this on the inverted USDX charts, the drawing disappears, and I need to start over. Additionally, as I mentioned in a different post, when working with inverted charts, the Fibo Tool and the Calc tool do not provide any distances. Both of these issues make working with Inverted charts difficult. I would appreciate any help in resolving these! Thank you! Mike T |
| [2022-07-11 03:56:18] |
| HumblyTrading - Posts: 192 |
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Hello SC Team, Also, a number of studies do not work on inverted charts, such as the Daily OHLC - Single Point. Thank you, Mike |
| [2022-07-11 17:12:10] |
| John - SC Support - Posts: 38735 |
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We will get to these as soon as we can.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-11 18:10:18] |
| HumblyTrading - Posts: 192 |
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Thank you very much!!
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| [2022-07-13 20:17:49] |
| HumblyTrading - Posts: 192 |
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Hello SC Team, I would be happy to test out a build on this topic, if it would help. Thanks! Mike T |
| [2022-07-13 21:07:58] |
| John - SC Support - Posts: 38735 |
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Sorry, we just have not had a chance to get to this yet. We hope to have something ready by the end of the week.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-14 03:10:48] |
| HumblyTrading - Posts: 192 |
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Thanks! I understand. Please keep me posted. Mike |
| [2022-07-15 18:09:28] |
| John - SC Support - Posts: 38735 |
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When I first looked into this, I was able to reproduce the issue with the Rectangle and an inverted chart. Which surprised me, as I had personally done work on fixing issues with copying drawings to Inverted charts a few years ago. But, now that I have a few minutes to dig into this, I am unable to reproduce this. I have a standard chart and an inverted one (Invert Prices) and regardless of which way I copy the drawing (from standard to inverted, or from inverted to standard), every time I modify or move the drawing, it comes up properly in both charts. Therefore, please update to the latest release and see if you can reproduce the issue. If you can, then please give us the exact steps so we can try again. Instructions to update can be found here: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-15 18:16:58] |
| John - SC Support - Posts: 38735 |
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With regards to the Chart Calculator and Fib Tool, are you referring to the Number of Ticks (or Distance in Ticks for Calculator)? If so, then the reason these are zero is because we do not change the actual tick size for the inverted chart, so the tick size stays the same, which is why the result of the calculation is zero. Before we dig into this, please let us know that this is the area in which you are referring. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-17 02:11:29] |
| HumblyTrading - Posts: 192 |
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Yes. Basically any distances for any tools measured in ticks/pips. Thanks!
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| [2022-07-20 23:59:51] |
| HumblyTrading - Posts: 192 |
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Hello John and Team, Just wondering if you had any thoughts on how this could be fixed? Thanks! Mike |
| [2022-07-21 18:05:08] |
| John - SC Support - Posts: 38735 |
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Sorry, but we just have not had time to dig into it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-21 22:41:30] |
| HumblyTrading - Posts: 192 |
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Thanks. Please keep me posted. Mike |
| [2022-07-23 19:23:12] |
| HumblyTrading - Posts: 192 |
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Hello John and Team, I discovered something which may help. Instead of using the Invert Chart, which causes the above issues, everything works fine if under chart settings, we use Real-Time Price Multiplier and Historical Price Multiplier set to "-1" The distances are properly calculated. This actually solves my issue, although it may still be useful to correct the inverted chart issue for future users. Thank you, Mike T |
| [2022-08-01 21:59:18] |
| John - SC Support - Posts: 38735 |
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I finally had some time to look into this, and we can make a changes for each specific tool, there is not a way to do this generically. We can easily determine the Difference in Ticks and hence the Currency Value by looking at the non-inverted data. But I am not sure if it is appropriate to change the Price Difference, Percent Change, Price (Ending Value), and Degrees to also be the non-inverted data, but rather to reflect the inverted information. I would like some feedback on this particular area before making any changes. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-01 23:23:56] |
| HumblyTrading - Posts: 192 |
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Hello, Thank you for looking into this. I agree with you, that they should primarily be focused on distance measurements, while the percentage change and other metrics should be linked to the original axis values. However, this is no longer as high a priority, for me anyway, because using the method I mentioned above, multiplying values by negative one, I was able to achieve the desired result. I’m not sure if other people may have been affected by this. Thank you very much! Mike |
| [2022-08-02 18:22:58] |
| John - SC Support - Posts: 38735 |
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We would like to fix this properly, as using the multipliers of -1 is not really the intended use of those. We'll see if others respond and move forward based on what feedback we get. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-04 19:09:39] |
| John - SC Support - Posts: 38735 |
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We have updated the Chart Calculator and Reward/Risk tools such that when used on an Inverted Price chart the Tick and Currency information is displayed for the non-inverted prices. This change will be in the next pre-release (v 2423). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-22 06:00:20] |
| HumblyTrading - Posts: 192 |
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Hello Sierra Chart Team, Thank you for fixing this issue in the recent releases. There is a separate bug, it seems, which I didn't notice before. In a chartbook where one of the charts is inverted (such as AUDUSD which I am using), the rectangles and extended rectangles which are created while in "Inverted" mode will not copy over to the other regular "Non-Inverted" charts, set to copy from the chart preferences. Also, when the chart is then put back into non-inverted mode, these rectangles are hidden and not visible on the regular view. It is almost as if the inverted-chart is treated as a different instrument. Is this intended, or should this perhaps be addressed in a future version? Thank you again, Mike |
| [2022-09-22 14:52:40] |
| John - SC Support - Posts: 38735 |
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We are not able to reproduce the issue of the drawings not copying correctly between inverted and non-inverted charts that are of the same symbol. If you are using different symbols then you may not be seeing the copied drawing because you need to set the option for Show Chart Drawings For Different Symbols. Refer to the following: Chart Settings: Show Chart Drawings For Different Symbols (Chart >> Chart Settings >> Chart Drawings menu) The other issue with a different symbol is that the prices are going to be different, so even if you have the above set to display for a different symbol, the particular level at which the drawing will be placed may not be easily visible. We do see the issue of the drawing not converting when the chart is set to not invert the prices. What is happening here is that the price levels of the drawing are associated with the inverted pricing and are not being "un-inverted" when the chart is "un-inverted". Therefore the drawing is still there, but at a very small price level. This is something we would like to fix, but we do not know when we will be able to get to it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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