Support Board
Date/Time: Fri, 14 Mar 2025 22:25:07 +0000
I dont see trades log in trade activity log
View Count: 472
| [2022-06-28 14:14:53] |
| Flowdity - Posts: 50 |
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Hello support, I dont see the log in trade activity log -> trades tab but I see them in trade activity tab I deleted some files like TradeActivityLog_2022-06-28_UTC.None.data in TradeActivityLogs folder. dont know if that caused it. |
| [2022-06-28 14:31:53] |
| John - SC Support - Posts: 38678 |
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Do you have any "Fills" listed in the Trade Activity tab? Make sure you set the filter to Fills to just see the fills. If you do not have any fills, then you do not have any actual orders that would have occurred which would explain why you do not have anything showing in the Trades tab. Deleting the files from the TradeActivityLogs folder will definitely impact what is shown in the Trade Activity Log. But it doesn't affect what is displayed in one tab versus another, as either the information is there or it is not. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-28 14:38:16] |
| Flowdity - Posts: 50 |
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Yes, I see the trade fills in Trade Activity tab.But nothing shows in Trades tab. except I reintall the instance and set the account connection again, any options? |
| [2022-06-28 14:54:50] |
| John - SC Support - Posts: 38678 |
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Please give us a screenshot of what you see on the Trade Activity tab.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-28 15:08:51] |
| Flowdity - Posts: 50 |
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Here is the log https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=66111 |
| [2022-06-28 17:05:34] |
| Flowdity - Posts: 50 |
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I re-installed version 2394, now the log is back, I updated to latest, maybe that's the issue.
Date Time Of Last Edit: 2022-06-28 17:05:54
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| [2022-07-05 03:55:37] |
| Flowdity - Posts: 50 |
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Can you check the issue in the latest version please?
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| [2022-07-05 09:09:21] |
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Sounds like you enabled risk manager mode: Trade Account and Risk Management: Setting Sierra Chart to Risk Manager Mode What you will want to do is disable Edit >> Disable Statistics, Trades, Period Tabs. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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