Support Board
Date/Time: Fri, 14 Mar 2025 19:06:44 +0000
Turning off next payment
View Count: 331
| [2022-06-28 10:49:02] |
| User266447 - Posts: 270 |
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My subscription expires on the 19th of July. Is it possible to turn the payment off so I will not be automaticly charge from the 19th of July? Would you be able to do it for me, please?
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| [2022-06-28 14:05:08] |
| John - SC Support - Posts: 38669 |
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You are not setup for Automatic Payments, and you only have $0.20 in your account currently. Therefore when your time comes to renew, it will not be able to do so and your account will be put in an "expired" state as of July 19, 2022. Therefore, in this case, there is nothing further you need to do. If you ever want to just stop the renewal regardless of what funds you have in your account, then it is a matter of setting your selected package to Disabled. You would do this at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#ServicePackage For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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