Support Board
Date/Time: Tue, 26 Nov 2024 11:53:20 +0000
CTS SIM
View Count: 1342
| [2014-05-05 13:37:03] |
| User31737 - Posts: 73 |
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I can not connect with my sim account in SC here is the log: Software version: 1131 | 2014-05-05 08:33:08 Usage end date: 2014-05-31 | 2014-05-05 08:33:08 Enabled for: Advanced Features. | 2014-05-05 08:33:08 Enabled for: Advanced Features 2. | 2014-05-05 08:33:08 Enabled for: Sierra Chart Historical Data Service. | 2014-05-05 08:33:08 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-05-05 08:33:08 Active service: CTS T4 FIX | 2014-05-05 08:33:08 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-05-05 08:33:08 2014-05-05 08:33:08 Local computer clock time | 2014-05-05 08:33:08 2014-05-05 13:33:08 GMT time | 2014-05-05 08:33:08 2014-05-05 08:33:08 Time zone adjusted time | 2014-05-05 08:33:08 Time difference to server time: 0 seconds. | 2014-05-05 08:33:08 Program path: C:\SierraChart\ | 2014-05-05 08:33:08 Data Files path: C:\SierraChart\Data\ | 2014-05-05 08:33:08 OS Version Number: 6.1 | 2014-05-05 08:33:08 Checking for new symbol settings for cts | 2014-05-05 08:33:08 Symbol settings are up-to-date for cts | 2014-05-05 08:33:09 CTS FIX - Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2014-05-05 08:33:13 CTS FIX - Firm: CTS | 2014-05-05 08:33:13 Resolved address fix-sim.t4login.com to IP 69.44.110.200 | 2014-05-05 08:33:13 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-05 08:33:14 Socket has been shutdown and closed. | 2014-05-05 08:33:14 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2014-05-05 08:33:14 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-05-05 08:33:14 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-05-05 08:33:14 CTS FIX: Disconnected. | 2014-05-05 08:33:14 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-05-05 08:33:14 CTS FIX - Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2014-05-05 08:33:17 CTS FIX - Firm: CTS | 2014-05-05 08:33:17 Resolved address fix-sim.t4login.com to IP 69.44.110.200 | 2014-05-05 08:33:17 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-05 08:33:18 Socket has been shutdown and closed. | 2014-05-05 08:33:18 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2014-05-05 08:33:18 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-05-05 08:33:18 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-05-05 08:33:18 CTS FIX: Disconnected. | 2014-05-05 08:33:18 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-05-05 08:33:18 CTS FIX - Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2014-05-05 08:33:21 CTS FIX - Firm: CTS | 2014-05-05 08:33:21 Resolved address fix-sim.t4login.com to IP 69.44.110.200 | 2014-05-05 08:33:21 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-05 08:33:22 Socket has been shutdown and closed. | 2014-05-05 08:33:22 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2014-05-05 08:33:22 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-05-05 08:33:22 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-05-05 08:33:22 CTS FIX: Disconnected. | 2014-05-05 08:33:22 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-05-05 08:33:22 CTS FIX - Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2014-05-05 08:33:25 CTS FIX - Firm: CTS | 2014-05-05 08:33:25 Resolved address fix-sim.t4login.com to IP 69.44.110.200 | 2014-05-05 08:33:25 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-05 08:33:26 Socket has been shutdown and closed. | 2014-05-05 08:33:26 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2014-05-05 08:33:26 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-05-05 08:33:26 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-05-05 08:33:26 CTS FIX: Disconnected. | 2014-05-05 08:33:26 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-05-05 08:33:26 Current selected Data/Trading service: CTS T4 FIX | 2014-05-05 08:33:26 File >> Disconnect selected. | 2014-05-05 08:33:29 CTS FIX: Disconnected. | 2014-05-05 08:33:29 Date Time Of Last Edit: 2014-05-05 14:30:48
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| [2014-05-05 16:06:31] |
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This looks like a firewall or other communication problem. These are the relevant messages: Resolved address fix-sim.t4login.com to IP 69.44.110.200 | 2014-05-05 08:33:25
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-05 08:33:26 Refer to help topic 1.2: http://www.sierrachart.com/index.php?l=doc/helpdetails1.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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