Support Board
Date/Time: Fri, 14 Mar 2025 09:39:28 +0000
No access to the CQG account Today
View Count: 400
| [2022-06-20 12:26:25] |
| User669443 - Posts: 12 |
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Hello All, Trying to log in and getting Error Msg that My CQG WebAPI logon unsuccessful. Username or password is incorrect. I have not made any changes to my password. Please advise to what the issue is and what need to be done to correct it. Regards, George |
| [2022-06-20 13:03:31] |
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Regarding this, refer to 5 here: CQG Trading Platform Service: Common Error Messages ---- To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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